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For Companies At a Glance
- Tasks: Support and optimise the iManage Document Management System while collaborating with teams and vendors.
- Company: Join a leading global brand known for innovation and excellence in professional services.
- Benefits: Enjoy hybrid work options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of exciting AI initiatives and enhance your tech skills in a dynamic environment.
- Qualifications: Experience with iManage and application support in a legal or professional setting is essential.
- Other info: This is a 12-month fixed-term contract with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
iManage Application Specialist (12-Month FTC)
Birmingham (Hybrid)
VIQU have partnered with a leading global brand who are seeking an experienced iManage Application Specialist to join them on an initial 12-month fixed-term contract. This is a key role responsible for the support, optimisation, and continuous improvement of their Document Management System (iManage), alongside broader application services and emerging AI initiatives. The successful iManage Application Specialist will play a central part in ensuring application stability, driving service excellence, and acting as a key liaison between technical teams, business users, and third-party vendors.
Key Responsibilities of the iManage Application Specialist:
- Deliver 2nd and 3rd-line support for iManage, including administration, configuration, and fault resolution
- Support BAU operations such as patching, upgrades, monitoring, and documentation
- Support DMS-related onboarding and offboarding processes, including workspace automation and document imports
- Collaborate with internal teams and external vendors on application enhancements and tooling integrations
- Contribute to projects involving the evaluation and rollout of AI-powered solutions and automation tools
- Support metadata, version control, and document lifecycle processes in line with operational best practices
- Act as a trusted point of contact for business users, ensuring application needs are met effectively
- Support system compliance and vulnerability remediation activities aligned with security standards
Key Requirements of the iManage Application Specialist:
- Strong hands-on experience with iManage, including Work 10, Control Center, and third-party integration tools
- Proven background in application support within a legal or professional services environment
- Good understanding of DMS architecture, server components, and REST API integrations
- Proficiency in T-SQL, PowerShell scripting, and automation of administrative tasks
- Familiarity with Active Directory, Entra ID, MFA/SSO, and server patching processes
- Exposure to security and compliance frameworks (e.g. Cyber Essentials, ISO27001) is desirable
- Confident communicator with the ability to engage technical and non-technical stakeholders
- Detail-oriented with excellent problem-solving skills and a proactive, structured approach
Apply now to speak with VIQU IT in confidence. Or reach out toKatie Dark via the VIQU IT website.
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iManage Application Specialist employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land iManage Application Specialist
✨Tip Number 1
Familiarise yourself with iManage and its components, especially Work 10 and Control Center. Understanding these tools will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the legal or professional services sector who have experience with document management systems. They can provide insights and potentially refer you to opportunities within their organisations.
✨Tip Number 3
Stay updated on the latest trends in AI and automation tools related to document management. Being knowledgeable about these advancements can set you apart as a candidate who is forward-thinking and innovative.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've handled technical challenges in previous roles. Be ready to provide specific examples that highlight your ability to support and optimise application services.
We think you need these skills to ace iManage Application Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with iManage and any relevant application support roles you've held. Use specific examples that demonstrate your skills in DMS architecture, server components, and REST API integrations.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the key responsibilities, such as delivering 2nd and 3rd-line support and collaborating with internal teams on application enhancements.
Showcase Technical Skills: Clearly outline your proficiency in T-SQL, PowerShell scripting, and any automation tasks you've managed. Highlight your familiarity with security frameworks like Cyber Essentials or ISO27001, as these are desirable for the role.
Demonstrate Communication Skills: Since the role requires engaging with both technical and non-technical stakeholders, provide examples in your application of how you've effectively communicated complex information to diverse audiences.
How to prepare for a job interview at Onyx-Conseil
✨Showcase Your iManage Expertise
Make sure to highlight your hands-on experience with iManage, especially with Work 10 and Control Center. Be prepared to discuss specific examples of how you've supported or optimised the system in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare to share instances where you've resolved complex issues within a Document Management System. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your analytical thinking.
✨Communicate Effectively
As a liaison between technical teams and business users, it's crucial to demonstrate your communication skills. Practice explaining technical concepts in simple terms, ensuring you can engage both technical and non-technical stakeholders.
✨Familiarise Yourself with Compliance Standards
Brush up on security and compliance frameworks like Cyber Essentials and ISO27001. Be ready to discuss how these standards relate to your role and how you've ensured compliance in past positions.
