At a Glance
- Tasks: Lead IT support services and ensure top-notch digital experiences for students and staff.
- Company: University College Birmingham, a leading institution with a commitment to excellence.
- Benefits: Generous annual leave, 12 bank holidays, and a supportive work environment.
- Other info: Join a dynamic team dedicated to innovation and service excellence.
- Why this job: Make a real impact on digital transformation and empower a diverse community.
- Qualifications: Proven leadership in IT service roles and experience managing high-performing teams.
The predicted salary is between 48822 - 56535 £ per year.
Location: Birmingham
Salary: £48,822 - £56,535 per annum
Job type: Permanent, Full time
UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.
The Role: University College Birmingham is a leading institution dedicated to excellence in teaching, learning and innovation. With a diverse and growing community of students and staff, we are committed to delivering outstanding digital services that empower learning, collaboration, and discovery. As we continue to expand our digital capabilities, we are seeking a professional and experienced Head of IT Support Services to lead the strategic development, resilience, and security of our technical support services. The role is responsible for ensuring reliable, efficient, and responsive IT support for staff and students, aligned to institutional priorities, digital transformation programmes, and service excellence standards.
The ideal candidate will have substantial experience of working as a leader within IT Service roles, and will have managed and lead high performing teams, projects and change across institutions.
Benefits:
- Generous allocation of annual leave
- 29 days' paid leave per year
- 12 Bank Holidays
Head of IT Support Services employer: Onyx-Conseil
University College Birmingham is an exceptional employer that prioritises the professional growth of its staff while fostering a collaborative and inclusive work culture. With a commitment to innovation and excellence, employees benefit from generous annual leave, a supportive environment, and opportunities to lead transformative digital initiatives in a vibrant educational setting. Located in the heart of Birmingham, UCB offers a dynamic workplace where your contributions directly impact the learning experience of a diverse student body.
