At a Glance
- Tasks: Provide top-notch support for cloud systems and lead technical resolutions.
- Company: Join a secure environment focused on critical systems and innovative technologies.
- Benefits: Competitive salary, inclusive workplace, and opportunities for professional growth.
- Other info: Ideal for those with DV clearance looking to advance in cloud and infrastructure.
- Why this job: Make a real impact in cloud technology while developing your skills.
- Qualifications: Strong experience with VMware and Windows environments; problem-solving skills are a must.
The predicted salary is between 55000 - 65000 £ per year.
3rd or 4th Line Cloud Support Engineer must have an Active DV Clearance.
Responsibilities:
- Respond to escalations from 2nd Line support teams.
- Monitor systems using event management tooling and resolve incidents.
- Perform change activities in line with defined processes.
- Support lifecycle management of platforms to maintain vendor supportability.
- Carry out readiness assessments for new services entering production.
- Produce and maintain technical documentation and support materials.
- Provide technical leadership across support activities where required.
Skills and Experience:
- Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF.
- Experience supporting Horizon VDI environments.
- Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM.
- Understanding of physical networking concepts.
- Strong problem solving and analytical skills.
- Ability to take ownership of technical issues and lead resolution.
Desirable Experience:
- Experience with cloud administration such as vCloud Director.
- Exposure to event monitoring tools such as SCOM or Aria Operations.
- Automation and scripting using PowerShell.
- Server administration across Windows Server environments.
- Experience with software distribution tools such as MECM.
Additional Information:
- Work within a secure environment supporting critical systems.
- Opportunity to develop across cloud and infrastructure technologies.
To apply, please send your CV by pressing the apply button. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment which can take a minimum of 18 weeks. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
DV-Cleared Cloud Support Engineer (3rd/4th Line) in Hart employer: Onyx-Conseil
As a leading employer in the technology sector, we offer a dynamic work environment where innovation thrives and employees are empowered to grow their skills in cloud and infrastructure technologies. Our commitment to inclusivity ensures that every team member feels valued, while our focus on professional development provides ample opportunities for career advancement. Located in a secure setting, you will play a crucial role in supporting critical systems, making this an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land DV-Cleared Cloud Support Engineer (3rd/4th Line) in Hart
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the DV-Cleared Cloud Support Engineer role. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with VMware, Windows environments, and any cloud administration tools. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t forget to highlight your problem-solving skills during interviews. Share specific examples of how you’ve taken ownership of technical issues and led their resolution. This is key for a role that requires strong analytical abilities!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you, so don’t hesitate to reach out if you need any support along the way.
We think you need these skills to ace DV-Cleared Cloud Support Engineer (3rd/4th Line) in Hart
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Cloud Support Engineer. Highlight your experience with VMware, Windows environments, and any relevant cloud administration skills. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Problem-Solving Skills:In your application, don’t shy away from showcasing your strong problem-solving and analytical skills. Give examples of how you've taken ownership of technical issues in the past. We love seeing candidates who can lead resolution efforts!
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point without unnecessary fluff.
Apply Through Our Website:Remember to apply through our website by pressing the apply button! This helps us keep track of your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the VMware stack, especially vCenter, ESXi, NSX, and VCF. Be ready to discuss your experience with Horizon VDI environments and how you've tackled issues in Windows environments, including AD, DNS, SQL, and SCOM.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've taken ownership of technical issues and led their resolution. Think about challenging incidents you've resolved and be ready to explain your thought process and the steps you took to fix them.
✨Familiarise Yourself with Event Management Tools
Since you'll be monitoring systems using event management tooling, it’s crucial to understand tools like SCOM or Aria Operations. Be prepared to discuss how you've used these tools in past roles to manage incidents effectively.
✨Demonstrate Your Leadership Abilities
As a 3rd/4th Line Support Engineer, you'll need to provide technical leadership. Think of instances where you've guided teams or mentored colleagues, and be ready to talk about how you can bring that leadership to the role.
