At a Glance
- Tasks: Respond to escalations, monitor systems, and support lifecycle management of cloud platforms.
- Company: Join a secure environment supporting critical systems with a focus on cloud technologies.
- Benefits: Opportunity for professional growth and development in cloud and infrastructure technologies.
- Other info: We encourage all backgrounds to apply and offer support throughout the recruitment process.
- Why this job: Make a real impact by leading technical resolutions in a dynamic and secure setting.
- Qualifications: Strong VMware experience and problem-solving skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
Must have an Active DV Clearance.
Responsibilities:
- Respond to escalations from 2nd Line support teams.
- Monitor systems using event management tooling and resolve incidents.
- Perform change activities in line with defined processes.
- Support lifecycle management of platforms to maintain vendor supportability.
- Carry out readiness assessments for new services entering production.
- Produce and maintain technical documentation and support materials.
- Provide technical leadership across support activities where required.
Skills and Experience:
- Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF which is essential.
- Experience supporting Horizon VDI environments.
- Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM.
- Understanding of physical networking concepts.
- Strong problem solving and analytical skills.
- Ability to take ownership of technical issues and lead resolution.
Desirable Experience:
- Experience with cloud administration such as vCloud Director.
- Exposure to event monitoring tools such as SCOM or Aria Operations.
- Automation and scripting using PowerShell.
- Server administration across Windows Server environments.
- Experience with software distribution tools such as MECM.
Additional Information:
- Work within a secure environment supporting critical systems.
- Opportunity to develop across cloud and infrastructure technologies.
Security Clearance:
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment, which can take a minimum of 18 weeks.
Equal Opportunity Statement:
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
4th Line Cloud Support Engineer - VCF - DV Cleared in Hart employer: Onyx-Conseil
As a 4th Line Cloud Support Engineer, you will thrive in a dynamic and secure environment that prioritises employee growth and development. Our collaborative work culture fosters innovation and technical leadership, while our commitment to supporting critical systems ensures that your contributions are both meaningful and impactful. With opportunities to advance your skills in cloud and infrastructure technologies, we are dedicated to providing a rewarding career path for all our employees.
StudySmarter Expert Advice🤫
We think this is how you could land 4th Line Cloud Support Engineer - VCF - DV Cleared in Hart
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in cloud support roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with VMware, Windows environments, or any of the tools mentioned in the job description, make sure to highlight these in conversations. Be ready to discuss specific scenarios where you’ve solved problems or led projects.
✨Tip Number 3
Prepare for technical interviews by brushing up on your knowledge of the VMware stack and cloud administration. Practise explaining complex concepts simply, as you might need to demonstrate your understanding during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace 4th Line Cloud Support Engineer - VCF - DV Cleared in Hart
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with the VMware stack and any relevant cloud technologies. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the 4th Line Cloud Support Engineer role. Share specific examples of your problem-solving skills and technical leadership to grab our attention.
Show Off Your Technical Skills:In your application, make sure to mention your experience with tools like SCOM or Aria Operations, as well as any automation skills you have with PowerShell. We love seeing candidates who can take ownership of technical issues and lead their resolution!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the VMware stack, especially vCenter, ESXi, NSX, and VCF. Be ready to discuss your experience with Horizon VDI environments and Windows systems, as these will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Highlight your analytical skills and your ability to take ownership of problems, as this is crucial for a 4th Line Cloud Support Engineer.
✨Familiarise Yourself with Event Management Tools
Since you'll be monitoring systems and resolving incidents, it’s essential to know your way around event management tools like SCOM or Aria Operations. Be prepared to discuss how you've used these tools in previous roles.
✨Understand the Importance of Documentation
Technical documentation is key in this role. Think about how you've produced and maintained support materials in the past, and be ready to explain your approach to ensuring clarity and accuracy in documentation.
