At a Glance
- Tasks: Provide top-notch support for cloud systems and resolve technical issues.
- Company: Join a secure environment focused on critical systems and innovative technologies.
- Benefits: Opportunity for career growth in cloud and infrastructure technologies.
- Other info: Inclusive workplace welcoming diverse applicants; security clearance required.
- Why this job: Make a real impact while working with cutting-edge cloud solutions.
- Qualifications: Strong experience with VMware, Windows environments, and problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
Must have an Active DV Clearance.
Responsibilities
- Respond to escalations from 2nd Line support teams.
- Monitor systems using event management tooling and resolve incidents.
- Perform change activities in line with defined processes.
- Support lifecycle management of platforms to maintain vendor supportability.
- Carry out readiness assessments for new services entering production.
- Produce and maintain technical documentation and support materials.
- Provide technical leadership across support activities where required.
Skills and Experience
- Strong experience across VMware stack including vCenter, ESXi, NSX, and VCF.
- Experience supporting Horizon VDI environments.
- Strong knowledge of Windows environments including AD, DNS, SQL, and SCOM.
- Understanding of physical networking concepts.
- Strong problem solving and analytical skills.
- Ability to take ownership of technical issues and lead resolution.
Desirable Experience
- Experience with cloud administration such as vCloud Director.
- Exposure to event monitoring tools such as SCOM or Aria Operations.
- Automation and scripting using PowerShell.
- Server administration across Windows Server environments.
- Experience with software distribution tools such as MECM.
Additional Information
- Work within a secure environment supporting critical systems.
- Opportunity to develop across cloud and infrastructure technologies.
To apply, please send your CV by pressing the apply button. Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Successful applicants will be required to be security cleared prior to appointment which can take a minimum 18 weeks. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
3rd or 4th Line Cloud Support Engineer in Hart employer: Onyx-Conseil
As a leading employer in the cloud support sector, we offer a dynamic work environment where innovation and collaboration thrive. Our commitment to employee growth is evident through continuous training opportunities in cutting-edge cloud and infrastructure technologies, all while working within a secure setting that supports critical systems. Join us to be part of an inclusive culture that values diverse backgrounds and perspectives, ensuring every team member feels valued and empowered.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd or 4th Line Cloud Support Engineer in Hart
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in cloud support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with VMware, Windows environments, and any automation tools you've used. This can really set you apart during interviews.
✨Tip Number 3
Practice makes perfect! Get ready for technical interviews by brushing up on your problem-solving skills and understanding of physical networking concepts. Mock interviews with friends can help you feel more confident.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace 3rd or 4th Line Cloud Support Engineer in Hart
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a 3rd or 4th Line Cloud Support Engineer. Highlight your experience with VMware, Windows environments, and any relevant cloud administration skills. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Problem-Solving Skills:In your application, don’t shy away from showcasing your strong problem-solving and analytical skills. Give examples of how you've taken ownership of technical issues in the past. We love seeing candidates who can lead resolution efforts!
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your qualifications.
Apply Through Our Website:Remember to apply through our website by pressing the apply button! This helps us keep track of your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of the VMware stack, especially vCenter, ESXi, NSX, and VCF. Be ready to discuss your experience with Horizon VDI environments and Windows systems, including AD, DNS, SQL, and SCOM. The more confident you are in these areas, the better you'll impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled technical issues in the past. Think about times when you took ownership of a problem and led the resolution. This will demonstrate your analytical skills and ability to handle escalations effectively.
✨Familiarise Yourself with Event Management Tools
Since the role involves monitoring systems using event management tools, make sure you understand how tools like SCOM or Aria Operations work. If you have experience with cloud administration or automation using PowerShell, be ready to discuss that too!
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to cloud technologies and how they support their teams. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
