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- Tasks: Support customers and engage with AI technologies in a dynamic role.
- Company: Onyx-Conseil, a forward-thinking company in Reading.
- Benefits: Generous holiday allowance, pension scheme, and professional training.
- Other info: Enjoy a supportive office environment with great career progression opportunities.
- Why this job: Gain hands-on experience while working with global clients and emerging tech.
- Qualifications: Technical degree and some customer support experience required.
The predicted salary is between 25000 - 32000 £ per year.
Onyx-Conseil is looking for a Graduate Technical Customer Success Specialist in Reading. This full-time role offers the chance to gain hands-on experience in product support and customer success while actively engaging with AI and emerging technologies.
Candidates should have a technical degree and some experience in customer support. The position includes opportunities for career progression, professional training, and a supportive office environment with global clients.
Benefits include a generous holiday allowance, pension scheme, and involvement in voluntary work.
Graduate Technical CSM - AI-Driven Support employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Technical CSM - AI-Driven Support
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Onyx-Conseil on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge and customer support skills. We want to show that we’re not just a good fit, but the perfect fit for their team!
✨Tip Number 3
Showcase our passion for AI and emerging technologies during the interview. Let’s share any relevant projects or experiences that highlight our enthusiasm and expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining Onyx-Conseil.
We think you need these skills to ace Graduate Technical CSM - AI-Driven Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Graduate Technical CSM role. Highlight any technical projects or customer support experience you've had, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and customer success. Share specific examples of how your background aligns with our mission at Onyx-Conseil, and don’t forget to let your personality come through!
Showcase Your Technical Skills: Since we're looking for someone with a technical degree, make sure to highlight any relevant coursework or projects. If you've worked with AI technologies or have experience in product support, let us know – we love seeing that kind of initiative!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our company culture!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Tech
Make sure you brush up on your technical knowledge related to AI and customer support. Be ready to discuss any relevant projects or experiences you've had during your studies that showcase your understanding of these technologies.
✨Show Your Customer Focus
Since this role is all about customer success, think of examples where you've gone above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to customer satisfaction and your problem-solving skills.
✨Research Onyx-Conseil
Familiarise yourself with Onyx-Conseil’s products and services. Understanding their approach to AI-driven support will help you tailor your answers and show that you're genuinely interested in the company and its mission.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about their training programmes or how they measure success in the role. It shows you're engaged and eager to learn more about the position and the company culture.