FX Options Application Support Analyst

FX Options Application Support Analyst

Full-Time 70000 - 110000 £ / year (est.) No working from home possible
Onyx-Conseil

At a Glance

  • Tasks: Provide essential support for FX Options trading platform and troubleshoot issues.
  • Company: Dynamic financial firm located in the heart of London.
  • Benefits: Competitive salary, great work environment, and opportunities for growth.
  • Other info: Collaborative culture with excellent career advancement opportunities.
  • Why this job: Join a fast-paced team and make a real impact in the trading world.
  • Qualifications: Experience in application support and strong knowledge of FX Options.

The predicted salary is between 70000 - 110000 £ per year.

Application Support with FX Options

Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and support systems.

Purpose of role

  • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance.
  • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure.
  • Monitor system performance, identify potential issues, and implement proactive measures to ensure high availability and reliability.
  • Act as a primary point of contact for traders and other end users, addressing their technical queries and concerns promptly and effectively.
  • Investigate and diagnose software and hardware issues, escalating complex problems to senior IT staff or vendors when necessary.
  • Work closely with development teams to analyze and document system requirements as well as contribute to the design and implementation of enhancements or fixes.
  • Conduct system testing and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications.
  • Develop and maintain technical documentation, user guides, and support procedures.

Requirements

  • Proven experience in a similar role, providing application support for financial systems.
  • Strong knowledge of FX Options trading concepts and terminology including currency pairs, spot, forwards, options, and market conventions.
  • Proficiency in supporting and troubleshooting Windows applications.
  • Solid understanding of database concepts and SQL query language.
  • Strong knowledge of AWS/Azure.
  • Familiarity with FIX protocol and experience with FIX connectivity troubleshooting.
  • Excellent problem-solving skills and ability to work well under pressure in a fast-paced trading environment.
  • Effective communication skills, both written and verbal, with the ability to articulate technical concepts to non-technical users.
  • Ability to work independently as well as collaboratively in a team-oriented environment.

The Client is based in the City of London. The salary for this position will be in the range £70K - £110K. Do send your CV to us in Word format along with your salary and availability.

FX Options Application Support Analyst employer: Onyx-Conseil

Our Client is an exceptional employer located in the vibrant City of London, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, they provide ample opportunities for professional development and skill enhancement, particularly in the fast-paced world of FX Options trading. The company values its employees by ensuring a supportive environment where technical expertise is recognised and rewarded, making it an ideal place for those seeking meaningful and rewarding careers.

Onyx-Conseil

Contact Details:

Onyx-Conseil Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land FX Options Application Support Analyst

Tip Number 1

Network like a pro! Get out there and connect with people in the finance and tech sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!

Tip Number 2

Show off your skills! If you’ve got experience with FX Options or application support, make sure to highlight that in conversations. Share specific examples of how you’ve solved problems or improved systems in past roles. This will help you stand out as a candidate who can hit the ground running.

Tip Number 3

Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss FX Options trading concepts, SQL queries, and troubleshooting techniques. Practising common interview questions can also help you feel more confident when it’s time to shine.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates this way!

We think you need these skills to ace FX Options Application Support Analyst

Application Support
FX Options Trading Knowledge
Troubleshooting
User Assistance
System Performance Monitoring
Technical Query Resolution
Software and Hardware Issue Diagnosis

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with FX Options and application support. Use keywords from the job description to show we’re on the same page and you understand what we’re looking for.

Showcase Your Skills:Don’t just list your skills; give examples of how you’ve used them in past roles. Whether it’s troubleshooting or working with AWS/Azure, we want to see how you’ve made an impact in your previous positions.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about FX Options and how your background makes you a great fit for our team. Keep it concise but engaging!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process.

How to prepare for a job interview at Onyx-Conseil

Know Your FX Options Inside Out

Make sure you brush up on your knowledge of FX Options trading concepts and terminology. Be ready to discuss currency pairs, spot, forwards, and options in detail. This will show that you understand the core of the role and can communicate effectively with traders.

Showcase Your Troubleshooting Skills

Prepare examples of how you've successfully resolved technical issues in previous roles. Highlight your experience with Windows applications and any specific troubleshooting you've done with FX trading platforms. This will demonstrate your problem-solving abilities under pressure.

Familiarise Yourself with Relevant Technologies

Get comfortable with AWS/Azure and SQL query language before the interview. If you have experience with FIX protocol, be ready to discuss it. Showing that you can navigate these technologies will give you an edge over other candidates.

Communicate Clearly and Confidently

Practice articulating technical concepts in a way that non-technical users can understand. Effective communication is key in this role, so think about how you can explain complex ideas simply. This will help you connect with the interviewers and demonstrate your interpersonal skills.