At a Glance
- Tasks: Provide desktop support to users across Europe, handling hardware and software issues.
- Company: International bank located in the vibrant City of London.
- Benefits: Permanent role with a competitive salary and opportunities for growth.
- Other info: Work in a collaborative atmosphere with a focus on user satisfaction.
- Why this job: Join a dynamic team and enhance your tech skills in a prestigious banking environment.
- Qualifications: In-depth knowledge of Cisco systems and relevant certifications preferred.
The predicted salary is between 45000 - 50000 £ per year.
Our Client is an International Bank with its European Head Office based in the City London. The Support team operates a rota to cover core hours from 7.30 am to 6.00 pm Monday to Friday.
Responsibilities
- You will provide Desktop Support to around 130 users across several European countries with the bulk in the City London.
- Hardware builds for PCs and servers, software installations and upgrades.
- Login permissions and training users on software usage.
- Documenting and following up on all issues and problems raised by users to ensure resolution within the support team.
- Work with a range of Cisco and Microsoft platforms.
Required Technical Skills
- In‑depth knowledge of Cisco (firewalls, switches, routing protocols, multi‑layer switches and routers including the 6500 series).
- Cisco certifications, ideally CCNP and CSM.
- VLAN segregation and centralised authentication services (AAA).
- Security tools: McAfee HIPS, Trend Micro, McAfee IPS, SafeNet Ethernet Encryptor, RADIUS / RSA, Tripwire.
- Knowledge of Cisco, Palo Alto, Juniper.
- Understanding of VLAN segregation, DMZ, VSS, failover, OSPF, high availability.
- Security certifications (advantageous).
Benefits
This is a permanent role with a salary range of £45,000 – £50,000.
Desktop Support Analyst – Bank in the City London employer: Onyx-Conseil
As an International Bank located in the heart of London, we pride ourselves on fostering a dynamic and inclusive work environment that prioritises employee growth and development. Our Desktop Support Analysts enjoy competitive salaries, comprehensive benefits, and the opportunity to work with cutting-edge technology while supporting a diverse user base across Europe. Join us to be part of a collaborative team that values innovation and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Desktop Support Analyst – Bank in the City London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Onyx-Conseil. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Desktop Support Analyst – Bank in the City London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Onyx-Conseil.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Onyx-Conseil's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Onyx-Conseil
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Onyx-Conseil.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Onyx-Conseil will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Onyx-Conseil employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
