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- Tasks: Lead and deliver Digital Adoption Platform implementations, ensuring client success and measurable value.
- Company: Join a dynamic team focused on digital transformation and innovative solutions for clients.
- Benefits: Enjoy flexible work options, professional development opportunities, and a collaborative culture.
- Why this job: Be at the forefront of digital adoption, making a real impact on businesses and users.
- Qualifications: Must have certifications in DAP tools like WalkMe and experience in project management methodologies.
- Other info: Ideal for tech-savvy individuals passionate about enhancing user experiences and driving change.
The predicted salary is between 36000 - 60000 £ per year.
Responsible for leading and delivering Digital Adoption Platform (DAP) implementations for our clients, ensuring successful adoption and measurable business value. You will work closely with client stakeholders, product subject matter experts (SMEs), and the DAP Vendor to drive project success. Expertise in various project management methodologies, including Agile and Waterfall, and a strong understanding of digital adoption best practices.
Key Responsibilities
- Develop comprehensive DAP (WalkMe) implementation strategies, outlining key milestones, timelines, and resource allocation.
- Define clear solution scope and identify key performance indicators (KPIs) to measure the success of DAP (WalkMe) implementations.
- Define and execute comprehensive DAP strategies, including content creation, user onboarding, and ongoing support.
- Manage cross-functional teams of developers, business analysts, and UX/UI designers to deliver high-quality DAP solutions.
- Serve as the primary point of contact for clients, building strong relationships and ensuring ongoing communication.
- Act as a liaison between DAP vendor, client stakeholders, and product SMEs, facilitating effective collaboration.
- Lead solution discovery workshops to identify client pain points, understand business processes, and gather detailed requirements.
- Review existing process documentation and conduct discovery sessions with process SMEs to gain a deep understanding of user workflows.
- Translate business requirements into detailed DAP solution designs, outlining specific deliverables.
Certifications/Trainings: Must have, either one or more of: WalkMe DAP Advisor, DAP Analytics I & II, DAP Builder I & II, DAP Consultant, DAP Delivery Consultant, DAP Delivery Engineer, DAP Program Manager I, Whatfix certifications.
Primary Skills:
- Digital Adoption Platforms: Deep understanding of DAP concepts, best practices, and leading solutions (e.g., WalkMe, Whatfix, Userlane).
- Project Management: Proven experience in managing complex technology projects, utilizing Agile and Waterfall methodologies.
- Stakeholder Management: Excellent client-facing and stakeholder management skills, with the ability to build strong relationships and communicate effectively.
- Problem Solving: Strong analytical and problem-solving skills, with a proven ability to understand complex business processes and identify areas for improvement.
- Communication: Exceptional written and verbal communication skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
Please send your latest CV. Thanks.
DAP Delivery Lead employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DAP Delivery Lead
✨Tip Number 1
Familiarise yourself with Digital Adoption Platforms, especially WalkMe and Whatfix. Understanding their features and functionalities will help you speak confidently about how you can leverage these tools to drive successful implementations.
✨Tip Number 2
Brush up on your project management skills, particularly in Agile and Waterfall methodologies. Being able to discuss specific examples of how you've successfully managed projects using these approaches will set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your stakeholder management abilities. Think of instances where you've built strong relationships with clients or team members, as this role heavily relies on effective communication and collaboration.
✨Tip Number 4
Consider gathering insights on common pain points businesses face during digital adoption. This knowledge will not only help you in interviews but also demonstrate your proactive approach to understanding client needs.
We think you need these skills to ace DAP Delivery Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Digital Adoption Platforms and project management methodologies like Agile and Waterfall. Use specific examples that demonstrate your expertise in leading DAP implementations.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the DAP Delivery Lead role. Emphasise your stakeholder management skills and problem-solving abilities, and explain how you can add value to their team.
Highlight Relevant Certifications: List any relevant certifications such as WalkMe DAP Advisor or DAP Consultant prominently in your application. This will show your commitment to the field and your qualifications for the role.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated technical concepts to both technical and non-technical audiences. This is crucial for the DAP Delivery Lead position.
How to prepare for a job interview at Onyx-Conseil
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with both Agile and Waterfall methodologies. Highlight specific projects where you successfully led teams and delivered results, as this will demonstrate your capability to manage complex technology projects.
✨Understand Digital Adoption Platforms
Familiarise yourself with DAP concepts and best practices, particularly WalkMe. Be ready to explain how you've implemented DAP solutions in the past and the measurable business value they provided to clients.
✨Demonstrate Stakeholder Management
Prepare examples of how you've built strong relationships with clients and stakeholders. Discuss your approach to communication and collaboration, as this role requires effective liaison between various parties.
✨Prepare for Solution Discovery Workshops
Think about how you would lead solution discovery workshops. Be ready to discuss techniques for identifying client pain points and translating business requirements into actionable DAP solution designs.
