At a Glance
- Tasks: Manage defects from testing to resolution and guide development teams.
- Company: Award-winning tech firm with a focus on security and inclusivity.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for professional development.
- Why this job: Be the key player in improving software quality and processes.
- Qualifications: Strong communication skills and experience in software development lifecycle.
The predicted salary is between 40000 - 50000 £ per year.
The role for a Defect Manager to focus on managing the defects produced from both Infrastructure and Application testing through to Resolution.
The Defect Manager is the point of contact for all Defect status related queries and owner of the Defect Process.
As a Defect Manager you will be required to learn and support all aspects of the Defect Process and offer guidance to the software development and operational teams as and when required.
The team are responsible to scope and develop efficiencies and improvements throughout their own processes and aid development in wider teams.
- Main responsibilities
- The management and control of all defects within the in-house development environments.
- To own and chair daily defect calls with lead Development, Test and Operational Teams, Customer and third parties and to provide clear minutes and actions.
- Definition, ownership and management of the Defect Process.
- Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all customers.
- Ensuring all defects are entered correctly and controlled / managed as effectively as possible through their lifecycle.
- Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process.
- Represent the regional position on defect status to both regional users and international staff on a regular basis.
- Creation of a Defect Dashboard for the status reporting on Defects and to Drive those defects through to successful conclusion
- Key Performance Indicators
Essential Criteria
- Excellent oral, written and presentation/communication skills at all levels within the company and customer facing.
- The ability to chair, own, and steer critical development meetings to achieve a satisfactory outcome.
- Good working knowledge of software development lifecycle.
- Demonstrate experience of working in high pressure environments in previous roles.
- Ability to manage repeatable standard processes along with an ability to find, own and resolve ad-hoc issues.
- This role will require the candidate to be an excellent self starter. Must be proactive and able to provide previous evidence of these skills.
- The candidate must have the ability to adapt and learn from other team members, by additionally demonstrating an analytical and problem solving ability.
- Ability to forge strong relationships with internal customers, influencing and persuading where appropriate and resolving any conflicts which arise.
- Ability to explain technical processes and articulate knowledge of the Defect Management process to a wide audience.
- Strong working Knowledge of Jira and reporting tools.
- Good practical knowledge of MS Office, especially Excel
- Demonstrable progress chasing and tracking
Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply.
Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks.
LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations.
Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.
An award-winning organisation, having secured the prestigious Queens Award for
Enterprise: International Trade over multiple years.
We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported.
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply.
If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
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Defect Manager in Croydon employer: Onyx-Conseil
Onyx-Conseil is an excellent employer for those seeking a dynamic and rewarding career in infrastructure engineering. With a strong focus on employee development, the company offers numerous growth opportunities, a collaborative work culture, and the chance to work on impactful projects in secure environments. Located in Salford, employees benefit from a vibrant community and access to cutting-edge technology, making it an ideal place for professionals looking to enhance their skills and contribute to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Defect Manager in Croydon
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Onyx-Conseil or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Onyx-Conseil.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Onyx-Conseil.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Onyx-Conseil that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Defect Manager in Croydon
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Onyx-Conseil.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Onyx-Conseil and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Onyx-Conseil
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Onyx-Conseil uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
