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For Companies At a Glance
- Tasks: Design user-friendly content journeys for vulnerable users, ensuring their needs are met.
- Company: Join DWP, the UK's largest government department, transforming digital services for millions.
- Benefits: Enjoy flexible working, generous leave, and a fantastic pension with 28.97% employer contributions.
- Why this job: Make a real impact on users' lives while collaborating in a supportive, innovative environment.
- Qualifications: Extensive experience in accessible content design and stakeholder management required.
- Other info: Work from various digital hubs across the UK and engage in diverse staff networks.
The predicted salary is between 36000 - 60000 £ per year.
DWP. Digital with Purpose.
DWP is the UK\’s biggest government department. Over 22 million people access our services every day, and around 100,000 people work to provide the support, benefits and advice they need.
We\’re currently taking on a generational digital transformation that is changing how we deliver for our users.
Our scale is unique, and our purpose is extraordinary.
Our pension offer is amazing, with over 28.97% contributions from DWP.
And we make sure our people have a really good work/life balance.
You\’ll enjoy the benefits of flexible working, including flexi time which means you can manage how and when you work, and hybrid working (some time at home, some time in a DWP hub location).
You and your role
We are looking for a talented and ambitious Content Designer who can take a high-level view of how a user\’s content journey maps to our business processes.
We need you to ensure that life events and holistic user needs are driving the way we design user journeys. Our users are some of the most vulnerable in society and your work would have an impact on how they interact with their complex needs.
You will be driving DWP Digital\’s content on the GOV.UK website to make sure the content published meets users\’ needs and the department\’s goals, consistently managing and influencing our senior stakeholders while working across product, service and departmental lines.
We want someone who will experiment with new ways of working with the Government Digital Service to improve the effectiveness and timeliness of DWP\’s GOV.UK content.
You work with and develop less experienced content designers, help develop content strategy and refine solutions for complex products and services.
Click apply now to and help make our users\’ interactions with government as simple and speedy as possible.
Your essential skills and experience:
- Extensive experience designing accessible and plain English content, and contributing to content patterns, processes or guidelines.
- Substantial experience of using quantitative and qualitative data to make content decisions.
- Have used different types of prototypes to show, explain and test your content.
- Substantial experience of peer review and of contributing to a community of practice.
- Collaborated with other disciplines and advocated for the role of content design.
- Managed relationships with stakeholders and influenced them to make more user-centred and evidence-based decisions.
- Contributed to content strategies or initiatives to help your organisation achieve the right outcomes.
Details. Wages. Perks
You\’ll join us based at one of our brilliant digital hubs in either Birmingham, Blackpool, Leeds, London, Manchester, Newcastle or Sheffield.
In return for your skills, we offer pay up to £45,081 per annum.
You\’ll also get a brilliant civil service pension with employer contributions of 28.97%. That\’s worth up to £12,345 a year.
Plus, a generous leave package starting at 26 days, rising over time to 31 days, family friendly flexible working arrangements, such as hybrid working, job sharing, term-time working, flexitime and compressed hours.
Our benefits package is built around your work-life balance and includes:
- Time off volunteering and charitable giving
- Learning and development tailored to your role, including industry recognised qualifications, coaching and mentoring
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket
- Sports and social activities
- An inclusive and diverse environment with opportunities to join staff networks including Women\’s Network, National Race Network, National Disability Network (THRIVE) and many more
CLICK APPLY for further information and to start an application on Civil Service Jobs
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Content Designer employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Content Designer
✨Tip Number 1
Familiarise yourself with the DWP's mission and values. Understanding their commitment to user-centred design and how they support vulnerable populations will help you align your approach and demonstrate your passion for their work during interviews.
✨Tip Number 2
Showcase your experience with accessible content design by preparing examples of your previous work. Be ready to discuss how you've used data to inform your decisions and how you've collaborated with stakeholders to achieve user-focused outcomes.
✨Tip Number 3
Engage with the content design community, especially those involved with government services. Networking can provide insights into best practices and current trends, which you can mention in your discussions with DWP to show your proactive approach.
✨Tip Number 4
Prepare to discuss your experience with prototyping and peer reviews. Highlight specific instances where your contributions led to improved content strategies or user experiences, as this will resonate well with DWP's focus on evidence-based decision-making.
We think you need these skills to ace Content Designer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Content Designer position at DWP. Familiarise yourself with their digital transformation goals and how your skills can contribute to improving user journeys.
Tailor Your CV: Craft your CV to highlight your extensive experience in designing accessible content and using data to inform decisions. Be specific about your past roles and how they relate to the essential skills mentioned in the job description.
Write a Compelling Cover Letter: In your cover letter, express your passion for user-centred design and your ability to influence stakeholders. Use examples from your previous work to demonstrate how you've contributed to content strategies and improved user experiences.
Showcase Your Work: If possible, include links or attachments of your previous content designs or prototypes. This will give the hiring team a clear idea of your style and effectiveness in creating user-friendly content.
How to prepare for a job interview at Onyx-Conseil
✨Showcase Your Content Design Skills
Prepare to discuss your extensive experience in designing accessible and plain English content. Bring examples of your work that demonstrate how you've contributed to content patterns, processes, or guidelines.
✨Data-Driven Decision Making
Be ready to explain how you've used both quantitative and qualitative data to inform your content decisions. Highlight specific instances where data has influenced your design choices.
✨Collaboration is Key
Emphasise your experience collaborating with other disciplines. Share examples of how you've managed relationships with stakeholders and influenced them towards user-centred, evidence-based decisions.
✨Demonstrate Your Prototyping Experience
Discuss the different types of prototypes you've used to show, explain, and test your content. This will illustrate your ability to experiment with new ways of working and improve content effectiveness.
