Onyx-Conseil is seeking a Service Desk Manager in London to lead a growing MSP service operation. The role is hybrid: 4 days on-site and Friday work from home, with a salary range of £50,000 to £65,000 plus 25 days holiday, pension, and career progression.
You will drive service excellence, manage SLA performance, develop the team, implement ITIL-aligned processes, and support a 24/7/365 operation. The ideal candidate has MSP leadership experience, strong stakeholder management, and solid IT
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MSP Service Desk Manager — Lead 24/7 Excellence (Hybrid) in City of Westminster employer: Onyx-Conseil
CGI is an exceptional employer that fosters a collaborative and innovative work culture, allowing Senior Full-Stack Engineers to thrive in a hybrid environment across Scotland and Northern Ireland. With a strong focus on employee growth, we provide comprehensive benefits including a competitive salary, excellent pension, private healthcare, and equity options, ensuring our team members are rewarded for their contributions while making a meaningful impact in the digital landscape.
