Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and grow customer accounts while building strong relationships with key decision makers.
- Company: Join Flotek Group, the UK's fastest growing Managed Service Provider.
- Benefits: Competitive salary, commission package, company car, and generous annual leave.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Be part of a dynamic team making a real impact in IT and communications.
- Qualifications: Strong account management experience and a good understanding of IT solutions.
The predicted salary is between 35000 - 40000 £ per year.
Location: Bridgend (Head Office), significant travel across the UK
Salary: £35,000 - £40,000 per annum (OTE up to £100,000)
Job Type: Full-time, Permanent
Working Hours: Monday to Friday, 9.00am to 5.30pm (flexible within 8am - 6pm)
About Flotek
Flotek Group is the UK's fastest growing Managed Service Provider, delivering IT, communications, cyber security, connectivity and managed technology services to small and medium sized businesses.
About the Role
This is a senior account management role focused on customer relationships, technology reviews, contract renewals, service escalations and account growth. The successful candidate will be the main commercial point of contact for customers, working closely with technical, support and project teams to ensure the right solutions and a high level of service. Must be able to discuss IT, communications, connectivity and managed services with business owners, directors and senior decision makers.
Key Responsibilities
- Manage and grow a portfolio of customer accounts.
- Build strong relationships with key decision makers.
- Complete regular technology reviews with customers.
- Identify opportunities to sell additional products and services.
- Promote Flotek's core solutions: managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print.
- Lead contract renewal and commercial discussions.
- Support customers with service escalations and ensure the right internal teams are involved.
- Develop account plans and technology roadmaps for key customers.
- Maintain accurate records of opportunities, reviews, contract dates, forecasts and pipeline activity.
- Report on account performance, customer satisfaction and revenue growth.
- Support other Account Managers with IT and communications opportunities where required.
Qualifications
- Strong account management experience within an MSP, IT, telecoms, communications or managed services environment.
- Proven experience growing customer accounts and meeting sales targets.
- Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions.
- Confident speaking with business owners, directors and senior decision makers.
- Strong commercial awareness and ability to identify growth opportunities.
- Excellent communication, presentation and relationship building skills.
- Positive, proactive and customer‑focused approach.
- Full UK driving licence.
Benefits
- Base salary £35,000 to £40,000, depending on experience.
- Commission package with an OTE of up to £100,000.
- Company car or car allowance.
- Staff share equity scheme.
- 21 days annual leave, increasing to 25 days with four years of service, plus bank holidays.
- Opportunity to join the UK's fastest growing Managed Service Provider.
Requirements
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance; candidates must reside in the UK.
Notes Start Date: As soon as possible
HR Manager in City of Westminster employer: Onyx-Conseil
Contact Detail:
Onyx-Conseil Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Manager in City of Westminster
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups to connect with people in the IT and managed services sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal website or LinkedIn profile that highlights your achievements and experience in account management. Make it easy for potential employers to see what you bring to the table.
✨Tip Number 3
Prepare for interviews by researching Flotek and its services. Understand their core solutions and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace HR Manager in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Manager role. Highlight your relevant experience in account management and customer relationships, as well as any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit. Be sure to mention your understanding of IT and managed services, as this will resonate with us.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and examples to demonstrate how you've successfully grown accounts or improved customer satisfaction. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Stuff
Make sure you brush up on your knowledge of IT, communications, and managed services. Be ready to discuss specific technologies like Microsoft 365 and cyber security, as you'll need to impress decision makers with your expertise.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Show genuine interest in their company and its customers. Ask insightful questions about their current challenges and how you can help solve them.
✨Showcase Your Successes
Prepare examples of how you've successfully managed accounts and grown customer relationships in the past. Use metrics to highlight your achievements, such as sales targets met or customer satisfaction scores improved.
✨Be Proactive
Demonstrate your proactive approach by discussing how you identify growth opportunities and develop account plans. Share your strategies for maintaining strong customer relationships and ensuring high service levels.