At a Glance
- Tasks: Lead the transition of new services into live environments and ensure they perform at scale.
- Company: Join Companies House, a key player in digital service innovation.
- Benefits: Competitive salary, career development, and a chance to shape user-focused services.
- Other info: Dynamic team environment with opportunities for continuous improvement and growth.
- Why this job: Make a real impact by balancing innovation with stability in a senior leadership role.
- Qualifications: Experience in service management and strong leadership skills required.
The predicted salary is between 40000 - 50000 € per year.
Companies House is looking for a Service Transition Manager to lead the safe and successful introduction of new and evolving services into live environments. This is a senior leadership opportunity where you’ll balance innovation with stability, ensuring services are resilient, user-focused and ready to perform at scale.
About the role
At Companies House, you’ll sit at the heart of the IT Services function, leading how new and updated digital services transition into live operation. You’ll work closely with delivery teams, service owners and senior stakeholders to make sure services are fully prepared, well supported and continuously improved.
What you’ll be doing:
- Leading the Service Management function across change, incident, problem and release management
- Overseeing the transition of new and updated services into live environments
- Ensuring services are stable, resilient and ready for use before go-live
- Acting as a senior escalation point for major incidents and service issues
- Driving improvements in service performance, reliability and user experience
- Using data and insights to inform decisions and improve service quality
- Collaborating with service owners and stakeholders to assess readiness and manage risk
- Leading post-implementation reviews and embedding continuous improvement
- Supporting the adoption of modern delivery approaches, including cloud-based services
- Managing and developing a team of service professionals
Service Transition Manager - Companies House - SEO in Cardiff employer: Onyx-Conseil
Companies House is an exceptional employer that prioritises innovation while ensuring stability in its services. With a strong focus on employee growth, you will have the opportunity to lead a dynamic team in a collaborative environment that values user experience and continuous improvement. Located in the heart of the IT Services function, you'll benefit from a supportive work culture that encourages professional development and embraces modern delivery approaches.
StudySmarter Expert Advice🤫
We think this is how you could land Service Transition Manager - Companies House - SEO in Cardiff
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Know what they do and how you can contribute to their goals, especially around service transition and user experience.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've led teams or projects in the past, particularly in managing transitions or improving service performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Service Transition Manager - Companies House - SEO in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Transition Manager role. Highlight your experience in leading service management functions and any relevant achievements that showcase your ability to balance innovation with stability.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re the perfect fit for this role. Share specific examples of how you've overseen transitions of services into live environments and improved service performance in previous positions.
Showcase Your Leadership Skills:As this is a senior leadership position, don’t forget to emphasise your leadership experience. Talk about how you've managed teams and collaborated with stakeholders to drive improvements in service quality and user experience.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Stuff
Make sure you understand the key responsibilities of a Service Transition Manager. Brush up on service management principles, especially around change, incident, and release management. Familiarise yourself with Companies House's services and how they transition into live environments.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing teams and driving improvements. Be ready to discuss how you've successfully led transitions in the past and how you handle major incidents or service issues.
✨Data-Driven Decision Making
Since the role involves using data to inform decisions, come prepared with examples of how you've used data and insights to improve service quality. Think about specific metrics you've tracked and how they influenced your strategies.
✨Collaborate and Communicate
Emphasise your ability to work closely with various stakeholders. Prepare to discuss how you've collaborated with service owners and delivery teams in previous roles, and be ready to share your approach to managing risk and ensuring readiness for go-live.
