At a Glance
- Tasks: Manage and grow customer accounts while building strong relationships with key decision makers.
- Company: Join Flotek Group, the UK's fastest growing Managed Service Provider.
- Benefits: Earn a competitive salary with an OTE of up to £100,000 and enjoy flexible working hours.
- Other info: Opportunity for career growth and a chance to work with innovative technology solutions.
- Why this job: Be at the forefront of IT and telecoms, making a real impact in a dynamic environment.
- Qualifications: Strong account management experience in IT or telecoms and excellent communication skills.
The predicted salary is between 35000 - 40000 £ per year.
Location: Operating out of Head Office (Bridgend), Significant travel with accounts throughout the UK
Salary: £35,000 - £40,000 per annum (OTE of up to £100,000)
Job Type: Full-time, Permanent
Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm)
About Flotek
Flotek Group is the UK's fastest growing Managed Service Provider, delivering IT, communications, cyber security, connectivity and managed technology services to small and medium sized businesses. We are looking for an experienced Senior Sales Account Manager with strong IT and communications experience to manage, develop and grow a portfolio of customer accounts.
About The Role
This is a senior account management role focused on customer relationships, technology reviews, contract renewals, service escalations, and account growth. You will be the main commercial point of contact for your customers, working closely with our technical, support, and project teams to ensure they receive the right solutions and a high level of service. The successful candidate must be confident in discussing IT, communications, connectivity, and managed services with business owners, directors, and senior decision makers.
Key Responsibilities
- Manage and grow a portfolio of customer accounts.
- Build strong relationships with key decision makers.
- Complete regular technology reviews with customers.
- Identify opportunities to sell additional products and services.
- Promote Flotek's core solutions, including managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print.
- Lead contract renewal and commercial discussions.
- Support customers with service escalations and ensure the right internal teams are involved.
- Develop account plans and technology roadmaps for key customers.
- Maintain accurate records of opportunities, reviews, contract dates, forecasts and pipeline activity.
- Report on account performance, customer satisfaction and revenue growth.
- Support other Account Managers with IT and communications opportunities where required.
What we're looking for
- Strong account management experience within an MSP, IT, telecoms, communications, or managed services environment.
- Proven experience growing customer accounts and achieving sales targets.
- Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions.
- Confident speaking with business owners, directors, and senior decision makers.
- Strong commercial awareness and the ability to identify growth opportunities.
- Excellent communication, presentation, and relationship building skills.
- Positive, proactive, and customer-focused approach.
- Full UK driving license.
Benefits
- Basic salary of £35,000 to £40,000, depending on experience.
- Commission package with an OTE of up to £100,000.
- Company car or car allowance.
- Staff share equity scheme.
- 21 days annual leave, increasing to 25 days with four years' service, plus bank holidays.
- Opportunity to join the UK's fastest growing Managed Service Provider.
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Senior Sales Account Manager - IT / Telecoms in Bridgend employer: Onyx-Conseil
Flotek Group is an exceptional employer, offering a dynamic work environment in Bridgend that fosters professional growth and development. As the UK's fastest growing Managed Service Provider, we provide our employees with competitive salaries, a generous commission structure, and a unique staff share equity scheme, all while promoting a positive, customer-focused culture that values strong relationships and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Account Manager - IT / Telecoms in Bridgend
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and other professionals. Don't be shy—introduce yourself and chat about your experience in IT and telecoms.
✨Tip Number 2
Leverage LinkedIn to showcase your skills and experience. Update your profile to reflect your achievements in account management and sales. Engage with posts related to the industry to get noticed by recruiters.
✨Tip Number 3
Prepare for interviews by researching the company and its services. Be ready to discuss how you can help grow their customer accounts and improve client relationships. Show them you're the right fit for their team!
✨Tip Number 4
Apply through our website for the best chance of landing that Senior Sales Account Manager role. We want to see your application and help you take the next step in your career with Flotek!
We think you need these skills to ace Senior Sales Account Manager - IT / Telecoms in Bridgend
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Sales Account Manager role. Highlight your experience in IT and telecoms, and showcase any achievements in account management that align with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Flotek. Mention specific experiences that demonstrate your ability to build relationships and grow accounts.
Showcase Your Communication Skills:Since this role involves interacting with senior decision makers, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still being personable.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Stuff
Make sure you brush up on your knowledge of IT, telecoms, and managed services. Be ready to discuss specific technologies like Microsoft 365 and cyber security solutions. This will show that you're not just familiar with the industry but also passionate about it.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at Flotek and share your own relevant stories. This will help you come across as personable and relatable, which is key for a role focused on customer relationships.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a difficult client or identifying growth opportunities. Think of examples from your past experience where you've successfully navigated similar challenges, and be ready to share those stories.
✨Show Your Sales Savvy
Be prepared to discuss your sales achievements and how you've grown accounts in previous roles. Use metrics and specific examples to illustrate your success. This will demonstrate your ability to meet and exceed sales targets, which is crucial for this position.
