At a Glance
- Tasks: Provide top-notch IT support to students and staff across campus.
- Company: Join University College Birmingham, a TEF Silver rated institution.
- Benefits: Generous leave, excellent pension, subsidised healthcare, and free gym membership.
- Other info: Great career development opportunities and a dynamic work environment.
- Why this job: Be part of a tech transformation and work with the latest technologies.
- Qualifications: Experience in IT with solid hardware and software knowledge.
The predicted salary is between 28031 - 30378 £ per year.
Location: Birmingham
Salary: £28,031 - £30,378 per annum
Job type: Permanent, Full Time
UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating.
The Role
University College Birmingham is looking for an experienced Information Technology professional to join our growing Digital IT Services Department as an IT Support Technician. The Technicians team within the Digital IT Services department provide excellent 1st and 2nd line support to students and staff across campus. The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies and a wider diverse customer base.
Qualifications
The ideal candidate will have experience working within an Information Technology role, with good knowledge of hardware and software.
Benefits
- Generous allocation of annual leave
- 29 days' paid leave per year
- 12 Bank Holidays & Concessionary Days
- Excellent Local Government Pension Scheme
- Employer Contributions - 20.9%
- Subsidised private healthcare provided by Aviva including a Digital GP Service
- Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
- Annual health MOTs with our Registered Nurse
- Excellent staff development opportunities including professional qualification sponsorship
- A variety of salary sacrifice schemes including technology and cycle
- Heavily-subsidised on-site car parking in central Birmingham
- Free on-site gym membership
Additional Information
All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement. All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.
Closing Date - 5 July 2026
Interview Date - 20 July 2026
IT Support Technician in Birmingham employer: Onyx-Conseil
University College Birmingham is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. With generous benefits including 29 days of annual leave, a robust pension scheme, and opportunities for career development, this role as an IT Support Technician in the vibrant city of Birmingham provides a rewarding environment to thrive in the evolving digital landscape.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician in Birmingham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Onyx-Conseil values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Onyx-Conseil might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Onyx-Conseil!
✨Direct Apply to Onyx-Conseil
Let's not forget to apply directly through the Onyx-Conseil website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Technician in Birmingham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Onyx-Conseil.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Onyx-Conseil. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Onyx-Conseil
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
