At a Glance
- Tasks: Lead delivery management for financial services, ensuring successful outcomes across multiple programmes.
- Company: Dynamic financial services firm with a focus on innovation and growth.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional development.
- Other info: Inclusive workplace encouraging diverse applicants and providing support throughout the recruitment process.
- Why this job: Join a leading team and make a significant impact in the financial sector.
- Qualifications: 15+ years in delivery management with experience in large-scale programmes.
The predicted salary is between 70000 - 90000 £ per year.
This position is ideal for an experienced delivery leader who thrives in complex enterprise environments and enjoys managing large teams, customers, and programmes.
Responsibilities:
- Manage customer relationships across an entire portfolio of application management services.
- Own the full opportunity lifecycle from prospect through to proposal, negotiation, and closure.
- Identify new business opportunities and support account growth activities.
- Conduct client presentations, competitor analysis, estimation activities, and commercial negotiations.
- Provide delivery assurance and ensure commitments are achieved across all programmes.
- Manage incident, change, and problem management activities across multiple services.
- Lead governance, reporting, forecasting, and programme performance reviews.
- Manage third-party suppliers and ensure successful service delivery outcomes.
Skills & Experience:
- Minimum 15 years’ experience in delivery or programme management.
- Proven experience managing large and complex programmes valued at GBP10m+ with teams of 100+ personnel.
- Experience delivering both application and infrastructure programmes.
- Strong commercial, financial, and forecasting capability.
- Experience managing large enterprise customers within financial services, banking, or loans company environments.
- Strong customer engagement and stakeholder management skills.
- Experience with project governance, risk management, and programme controls.
- Understanding of both Agile and Waterfall delivery methodologies.
- Proven experience shaping deals, driving growth, and leading complex transformations.
Candidates must be local to the client location as travel expenses and uplifts are not available.
We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.
Service Delivery Manager - Financial - Hybrid - OUTSIDE IR35 in Bellshill employer: Onyx-Conseil
As a Service Delivery Manager in the vibrant city of Glasgow, you will join a forward-thinking financial services firm that values innovation and collaboration. Our hybrid work culture promotes flexibility while fostering a supportive environment for professional growth, ensuring you have access to continuous learning opportunities and the chance to lead impactful projects. With a commitment to diversity and inclusion, we encourage all candidates to apply, making this an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Manager - Financial - Hybrid - OUTSIDE IR35 in Bellshill
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Service Delivery Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to delivery management. Think about your past experiences managing large teams and complex programmes, and be ready to share specific examples that highlight your skills.
✨Tip Number 3
Showcase your expertise in both Agile and Waterfall methodologies during discussions. Employers love candidates who can adapt their approach based on project needs, so make sure to highlight your versatility!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team in delivering top-notch service.
We think you need these skills to ace Service Delivery Manager - Financial - Hybrid - OUTSIDE IR35 in Bellshill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the job description. Highlight your experience in managing large teams and complex programmes, especially in financial services. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Delivery Manager role. Share specific examples of your past successes in delivery management and how they relate to our needs.
Showcase Your Skills:Don’t forget to highlight your commercial, financial, and forecasting capabilities. We’re keen on candidates who can demonstrate strong stakeholder management and governance skills, so make sure these come through in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Onyx-Conseil
✨Know Your Stuff
Make sure you’re well-versed in the specifics of service delivery management, especially in the financial sector. Brush up on your knowledge of Agile and Waterfall methodologies, as well as any recent trends in banking and finance that could impact service delivery.
✨Showcase Your Experience
Prepare to discuss your past experiences managing large teams and complex programmes. Have specific examples ready that highlight your ability to handle budgets over GBP10m and lead teams of 100+ personnel. This will demonstrate your capability to manage the responsibilities outlined in the job description.
✨Engage with Stakeholders
Since strong customer engagement is key, think about how you can illustrate your stakeholder management skills. Prepare anecdotes that showcase your ability to build relationships and manage expectations, especially in high-pressure situations.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the company’s approach to incident and change management or how they measure success in service delivery. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
