At a Glance
- Tasks: Join our team to process SWIFT payments and deliver top-notch customer service.
- Company: Dynamic bank located in the heart of Central London.
- Benefits: Competitive salary, hands-on experience, and a vibrant work environment.
- Other info: Opportunity for growth and learning in a supportive team.
- Why this job: Be part of a crucial banking role that impacts customers directly.
- Qualifications: Experience in banking operations and strong customer handling skills.
The predicted salary is between 35000 - 40000 £ per year.
We are recruiting for a Banking Operations Officer with at least 5 years of experience to join the team at this bank based in Central London. Familiarity with MX SWIFT messaging, including formats such as pacs.008 and pacs.009, is desirable but not mandatory. Exposure to MX SWIFT messaging is preferred; however, candidates without this experience will be considered, provided they demonstrate the ability to learn quickly.
Strong customer handling skills are essential, as the role involves direct communication with customers and delivering a high standard of customer experience. Candidates should possess knowledge of financial crime principles and demonstrate the ability to apply these effectively within payment processing activities.
- Treasury Settlements: Process SWIFT payment instructions received from Head Office, branches and subsidiaries in the core banking system. Process MUREX entries in the core banking system for corporate customers and vostros. Prepare and update incoming and outgoing pacs.009. Inform Treasury of inward and outward pacs.009, when required.
- Swift Alliance: Create/modify/approve SWIFT messages when required. Monitor and complete EOD reconciliation of SWIFT messages. Ensure MT110, MT195, MT196, MT199, MT910, and MT999 are attended to in a timely manner.
- BACS Payment: Maker or Checker function for BACS Payment Periodic Instruction and earmarks on the core banking system and Bottomline PT‑X.
- Teller Duties: Assist with counter service duties and input Teller Transactions in the core banking system. Attend to encashment of cheques, deposits of cash and pay‑in cheques. Answer customer queries over the counter and via telephone. Maintain cash till when cash counter is open.
Candidates with less than 2 years of relevant experience may be considered. The position is 5 days in the office. Salary will be in the range £35K - £40K.
Banking Operations Officer with SWIFT Messaging employer: Onyx-Conseil
Join a dynamic banking environment in Central London, where we prioritise employee development and foster a collaborative work culture. As a Banking Operations Officer, you will benefit from competitive salary packages, comprehensive training opportunities, and the chance to enhance your skills in SWIFT messaging while delivering exceptional customer service. Our commitment to employee growth and a supportive atmosphere makes us an excellent employer for those seeking a rewarding career in banking.
StudySmarter Expert Advice🤫
We think this is how you could land Banking Operations Officer with SWIFT Messaging
✨Tip Number 1
Network like a pro! Reach out to your connections in the banking sector, especially those who might know about opportunities at banks. A friendly chat can sometimes lead to a referral, which is golden when it comes to landing that Banking Operations Officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your SWIFT messaging knowledge. Even if you don’t have direct experience, showing that you’re eager to learn and understand formats like pacs.008 and pacs.009 can really impress the hiring team.
✨Tip Number 3
Show off your customer handling skills! During interviews, share specific examples of how you've delivered excellent customer service in the past. This will highlight your ability to communicate effectively, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Banking Operations Officer with SWIFT Messaging
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in banking operations and customer handling. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Banking Operations Officer role. Mention your familiarity with SWIFT messaging or your eagerness to learn if you don’t have direct experience.
Showcase Your Customer Skills:Since strong customer handling skills are essential, make sure to include examples of how you've delivered excellent customer service in previous roles. We love seeing candidates who can communicate effectively and handle queries with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Onyx-Conseil
✨Know Your SWIFT Messaging
Even if you don't have direct experience with MX SWIFT messaging, it's crucial to familiarise yourself with the basics. Brush up on formats like pacs.008 and pacs.009, and be ready to discuss how you can quickly learn and adapt to these systems.
✨Showcase Customer Handling Skills
Since this role involves direct communication with customers, prepare examples of how you've successfully managed customer interactions in the past. Highlight your ability to deliver a high standard of customer experience, as this will be key to impressing the interviewers.
✨Understand Financial Crime Principles
Make sure you have a solid grasp of financial crime principles and how they apply to payment processing. Be prepared to discuss how you would implement these principles in your daily tasks, demonstrating your awareness of compliance and risk management.
✨Be Ready for Technical Questions
Expect technical questions related to treasury settlements and BACS payments. Review the processes involved and be ready to explain how you would handle SWIFT payment instructions or manage EOD reconciliation. This shows your readiness for the role and your attention to detail.
