At a Glance
- Tasks: Manage TikTok Shop setups, campaigns, and creator relationships while analysing performance data.
- Company: Onyx, a pioneering agency founded by ex-TikTok employees.
- Benefits: Profit-share bonus, health cash plan, hybrid working, and wellness benefits.
- Other info: Exciting growth opportunities in a relaxed and inclusive environment.
- Why this job: Join a dynamic team and shape the future of social commerce on TikTok.
- Qualifications: Degree-level education, strong communication skills, and analytical mindset.
The predicted salary is between 28800 - 43200 £ per year.
Onyx is the agency designed for TikTok, founded by ex-TikTok employees and industry leaders. Our mission is to guide brands on how they can maximise the exploding social commerce opportunity on TikTok and drive meaningful results for their business.
About The Role
We’re expanding our client team! We’re looking for entry-level or 2nd job individuals who will thrive in an early-stage business and want to grow their knowledge across the social commerce and TikTok ecosystem. You’ll learn all about the sector from TikTok Shop operations to managing Lives and creator relationships.
You will:
- Manage client onboarding and TikTok Shop setup, dealing with timely order fulfillment, inventory accuracy, and issue resolution.
- Support the planning and execution of TikTok Shop campaigns and sales events, coordinating closely with our organic content teams.
- Analyse performance data, develop optimisation strategies to improve performance and provide reporting with clear, actionable insights to clients.
- Develop relationships with creators to build and manage long-term affiliate partnerships that align with client growth goals.
- Support the account team by preparing reporting and information for client status calls, meetings and presenting information where appropriate.
- Support the planning and execution of TikTok Shop LIVEs, from product selection to host coordination and fulfillment readiness.
- Collaborate with the content and production teams to provide real-time community feedback that shapes content direction.
What you will bring:
- Educated to degree-level or equivalent.
- Excellent communication skills, written and verbal, in order to work with clients and creators face to face, by email and in formal presentation settings.
- Strong statistical and analytical skills and ability to understand data, spot trends and make appropriate campaign management decisions.
- Able to use Google & Microsoft suite of work applications, including strong Excel/Google Sheets skills to manage data and create professional written documents and presentations.
- Ability to think and work independently, multi-task and meet deadlines in a fast-paced environment.
- An energetic and positive approach to everything you do.
- Be adaptable and resilient in an ever-changing start-up environment.
Additional skills a bonus:
- Additional European language from German, French, Spanish, Italian.
- STEM subjects at A-Level or equivalent preferred.
- Experience in eCommerce marketplace operations (ideally TikTok Shop), including product onboarding, inventory and fulfillment management, and promotional campaign execution.
What we can offer:
- Pension contributions.
- Profit-share bonus.
- Health Cash Plan.
- Hybrid working environment with office time in London.
- Flexible working around core hours with a focus on outcomes.
- 2 weeks ‘work from anywhere’ allowance.
- Health and Wellness benefits.
- Home office/mobile/broadband allowance.
- A high level of responsibility, autonomy and opportunity for growth.
You must already have the right to work in the UK and the ability to work in a hybrid environment in either London or Bristol (office & at home). Please let us know if you require any accommodations to fully participate in the interview process.
TikTok Shop Agency Account Executive employer: Onyx Commerce
Onyx Commerce is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that fosters creativity and collaboration. With a focus on employee growth, we provide ample opportunities for professional development and skill enhancement, particularly in the fast-evolving field of social commerce. Our hybrid working model ensures flexibility, allowing you to thrive both in the office and remotely while being part of a supportive team dedicated to driving success for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land TikTok Shop Agency Account Executive
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Onyx Commerce are looking for when hiring for a TikTok Shop Agency Account Executive.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Onyx Commerce for the TikTok Shop Agency Account Executive, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Onyx Commerce as a TikTok Shop Agency Account Executive, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Onyx Commerce’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a TikTok Shop Agency Account Executive.
We think you need these skills to ace TikTok Shop Agency Account Executive
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Onyx Commerce, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Onyx Commerce's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Onyx Commerce. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Onyx Commerce
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Onyx Commerce uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Onyx Commerce. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
