At a Glance
- Tasks: Lead the operations of TikTok Live studios and ensure seamless client experiences.
- Company: Onyx, a pioneering agency founded by ex-TikTok employees.
- Benefits: Competitive salary, profit-share bonus, flexible working, and health benefits.
- Other info: Exciting growth opportunities in a relaxed and inclusive environment.
- Why this job: Join a dynamic team shaping the future of social commerce on TikTok.
- Qualifications: Strong operations background and excellent organisational skills required.
The predicted salary is between 40500 - 49500 £ per year.
About Onyx
Onyx is the agency designed for Tik Tok. We are founded by ex-Tik Tok employees and industry leaders.
There is a huge shift in the media landscape as a new generation of consumers engages with social media to research products and shape their buying decisions rather than searching in traditional channels.
Our mission is to guide brands on how they can maximise the exploding social commerce opportunity on Tik Tok and drive meaningful results for their business.
About The Role
Since launching in 2025, Onyx has scaled significantly.
To support our next phase of growth, we are looking for a Studio Operations Manager or Lead to assume full-time operational responsibility for our Tik Tok social commerce Live studios.
You will drive the end-to-end planning and execution of our studio operations, setting up our social commerce Live team for client success.
By maintaining rigorous operational standards, planning capacity and resource allocation and optimising scheduling, you will ensure our Live strategy and delivery team are well supported and that we deliver a seamless Live experience for clients.
- You will;
- Own the day-to-day management of Onyx Studios, in Shepherds Bush and the smooth running of the operation. This may include evenings and weekend shifts depending on scheduling
- Work hand in hand with the Tik Tok Live Operations and Strategy Manager to ensure the Studios maintain high quality output and client experience.
- Operationalise and automate client bookings, scheduling and studio resourcing across all accounts.
- Own the resourcing plan — the right people (crew and presenters) in the right place at the right time.
- Serve as the primary operational liaison with the Account Management team on delivery, logistics and deadlines (the operational interface, not the strategic one).
- Drive continuous improvement of the operation — identify inefficiencies and implement solutions to processes and standards.
- Understand, own and report on the P&L of the studio operation to agency management on an ongoing basis.
- Support onboarding and scheduling of studio team members, and the operational side of studio expansion in the UK, Europe & USA (fit-out, kit, staffing logistics).
- Report operational updates to leadership — capacity, bottlenecks and recommendations.
- What you will bring
Onyx is an early stage business which means we are looking for people with a growth mindset and entrepreneurial spirit who can play a key role in helping us to create long-term client relationships, drive our business metrics, build an enviable culture and have fun along the way.
Essential skills for the role
- Strong operations, resourcing or production-coordination background, ideally in studio, live or broadcast environments.
- Management of studio teams and individuals
- Excellent organisation and stakeholder management — comfortable being the connective tissue between teams.
- Data-comfortable: builds and runs operational reporting and uses it to improve throughput.
- Fluent in English with excellent written and verbal presentation skills
- An ability to move and learn fast in a start up environment
Additional skills a bonus
- Experience of Tik Tok Live Commerce or similar in a studio setting
- Strong financial planning acumen and numbers orientated
- European languages
- What we can offer
Onyx is an entrepreneurial and innovative business operating in a pioneering sector.
All of our team members can make a huge contribution at this early stage of our business growth, challenge themselves and others, work with like-minded individuals, and learn a lot in an exciting, relaxed and inclusive environment.
We offer
- Competitive salary
- Pension contributions
- Profit-share bonus
- Health Cash Plan
- Hybrid working environment across our Shepherds Bush Studios and Shoreditch office
- Flexible working around core hours with a focus on outcomes
- 25 days holiday (plus bank holidays)
- 2 weeks ‘work from anywhere’ allowance
- Health and Wellness benefits
- Home office/mobile/broadband allowance
- Volunteer days
- A high level of responsibility, autonomy and opportunity for growth
Please let us know if you require any accommodations to fully participate in the interview process
Studio Operations Lead in Slough employer: Onyx Commerce
Onyx Commerce is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that fosters creativity and collaboration. With a focus on employee growth, we provide ample opportunities for professional development and skill enhancement, particularly in the fast-evolving field of social commerce. Our hybrid working model ensures flexibility, allowing you to thrive both in the office and remotely while being part of a supportive team dedicated to driving success for our clients.
StudySmarter Expert Advice🤫
We think this is how you could land Studio Operations Lead in Slough
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Studio Operations Lead at Onyx Commerce!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Onyx Commerce or be willing to refer you for that Studio Operations Lead position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Onyx Commerce who’s on the lookout for their next Studio Operations Lead star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Studio Operations Lead role at Onyx Commerce!
We think you need these skills to ace Studio Operations Lead in Slough
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Onyx Commerce. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Onyx Commerce
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Onyx Commerce. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
