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- Tasks: Join our team to deliver top-notch window cleaning and property maintenance services.
- Company: Onward Home is dedicated to creating positive living spaces for our customers.
- Benefits: Enjoy 40 days paid holiday, flexible working, and a comprehensive health cash plan.
- Other info: Access training opportunities and be a part of our vibrant company culture.
- Why this job: Be part of a supportive team that values your growth and well-being.
- Qualifications: No specific experience required; just bring your enthusiasm and commitment!
The predicted salary is between 21000 - 30000 £ per year.
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- We offer a competitive salary of £25,200 per annum (£13.10 per hour)
- 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
- Salary Finance – access both short and long terms loans, plus provides access to a savings facility.
- Opportunity to further increase annual leave with service or though the holiday purchase scheme.
- Immediate entry to our Pension scheme (matched contributions up to 10%).
- A great flexible working environment, with a range of family friendly policies.
- Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
- Paid leave for absence including sickness, maternity, paternity, and adoption leave.
- Access of up to £150 annually through the ‘Learning for life’ scheme.
- Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
- Develop your career with support and access to training and qualifications.
- Onward Home has a number of colleagues forums to drive positive change and culture including our Colleague Forum, D&I and BAME Network.
About the role
We are looking for aWindow Cleaning Operativeto join our Cleaning and Waste Team in Liverpool on a full time basis working 37 hours per week over five days.
The purpose of the role is to work as part of a close team to deliver a wide range of internal and external property/estate cleansing services works including general cleaning both static and mobile, waste collection and planned works and window cleaning. Resulting in a consistently high-quality environment, which improves our schemes and estates to create positive spaces for customers.
Key Responsibilities
Delivery
Undertake site-based window cleaning services to Onward Schemes to Onward specifications and agreed timescales. Undertake site-based window cleaning of communal areas, including cleaning internal and external glass(where required), fenestrations and plastics, with potential gutter cleaning where required on higher level Schemes using a Pure water fed pole ground system.
Customer Service
As a front facing ambassador for the company, act in a professional manner while upholding Onward values, aims and objectives. Be approachable and respectful to colleagues, customers and others.
Quality
Deliver works to a high standard consistently following specification and agreed service standards. Provide an excellent working example to others in the team including apprentices and seasonal workers.
Records
Ensure all works reporting and safety procedures are followed, and record keeping is both accurate and professional. Highlighting areas that need further works or repair, including potential future planned works.
Health and Safety
Work to the highest standards of health and safety and assist with the promotion of a positive safety-first culture. Ensure all operations are compliant with industry legislation.
Undertake routine maintenance checks of plant, equipment and machinery. Ensure the safety and security of assigned machinery and equipment is maintained. Undertake stock checks of consumables and ensure that replacements are ordered in a timely manner.
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Window Cleaning Operative employer: Onward
Contact Detail:
Onward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Window Cleaning Operative
✨Tip Number 1
Familiarise yourself with the specific window cleaning techniques and equipment mentioned in the job description, such as the Pure water fed pole system. Being knowledgeable about these tools will show your potential employer that you're ready to hit the ground running.
✨Tip Number 2
Highlight any previous experience in customer service roles during your conversations or interviews. As a front-facing ambassador for the company, demonstrating your ability to interact professionally with customers is crucial.
✨Tip Number 3
Emphasise your commitment to health and safety standards. Be prepared to discuss how you have adhered to safety protocols in past roles, as this is a key aspect of the position and shows your dedication to maintaining a safe working environment.
✨Tip Number 4
Research Onward Home's values and culture before your interview. Understanding their mission and how they promote positive change will help you align your answers with their expectations and demonstrate your enthusiasm for joining their team.
We think you need these skills to ace Window Cleaning Operative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Window Cleaning Operative position. Tailor your application to highlight relevant experience and skills that align with these responsibilities.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous work experience, particularly in cleaning or maintenance roles. Highlight any customer service experience, as this role requires you to be a front-facing ambassador for the company.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job that excite you, such as the opportunity to work in a team and contribute to creating positive spaces for customers.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Onward
✨Know Your Role
Familiarise yourself with the responsibilities of a Window Cleaning Operative. Understand the importance of delivering high-quality cleaning services and how to maintain safety standards while working on-site.
✨Showcase Customer Service Skills
As this role involves being a front-facing ambassador for the company, be prepared to discuss your customer service experience. Highlight instances where you acted professionally and respectfully towards clients and colleagues.
✨Demonstrate Teamwork
This position requires working closely with a team. Be ready to share examples of how you've successfully collaborated with others in previous roles, especially in a cleaning or maintenance context.
✨Emphasise Health and Safety Awareness
Since health and safety is crucial in this role, be prepared to talk about your understanding of safety procedures and any relevant training you've received. Mention how you ensure compliance with industry legislation in your work.