At a Glance
- Tasks: Assist in property maintenance and repairs, ensuring high standards and customer satisfaction.
- Company: Join Onward Homes, a leading social housing provider dedicated to community impact.
- Benefits: Enjoy a competitive salary, 40 days holiday, flexible working, and health benefits.
- Other info: Great career growth opportunities and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Knowledge of building trades and customer service experience are essential.
The predicted salary is between 26250 - 26250 £ per year.
About The Role
We are looking for a General Building Labourer to join our Onward Repairs team on a permanent basis. The purpose of the role is to deliver property maintenance services by assisting the Building Technician.
Key Responsibilities:
- Delivery: In line with Repairs specification or approved best practice assess, assist in coordinating and undertaking the most cost effective repair solution whilst delivering value for money.
- Customer Service: To provide excellent customer service whilst ensuring prompt work of the required standard.
- Liaison and technical advice: Liaise with clients, customers and colleagues regarding access, safe working practices, and assessment of repairs requirements and progress of repairs.
- Quality: Assisting Building Technician in ensuring all work is delivered to a high standard.
- Records: To complete jobs on PDA’s and maintain other records as required including access details, materials used, job progression and follow on information.
- Health and Safety: Undertake work activities in line with all health and safety requirements demonstrating a sound working knowledge of key legislative health and safety information and safe working practices.
- Work equipment: Operation of light machinery, plant and powered hand tools in accordance with recognised safety procedures.
Skills / Experience:
- Essential: Knowledge of building construction, components, building trades and applicable building regulations.
- Experience of working in a customer focussed service.
- Proven ability to deliver a quality customer centred repairs service.
- Experience of working / assisting in a target driven environment.
- Knowledge of health and safety regulations, regulation and ACOPS relevant to the post and associated tasks undertaken within it, in line with HASAWA 1974.
- Desirable: Experience of working within a commercial and domestic property maintenance environment.
- Experience of delivering services within the social housing sector.
- Experience of using PDA technology (hand held/mobile working technology).
Qualifications:
- Essential: Studying towards a L2 NVQ or equivalent qualification in bricklaying / roofing and relevant experience.
- Appropriate CSCS card.
- Desirable: Hold relevant health & safety qualifications which relate to the sector/construction industry in general.
- Asbestos awareness training.
- Relevant power tool training.
- Manual handling training.
- Appropriate and current training in COSHH & PPE.
- Access equipment and working at height training e.g. mobile work platforms.
About The Organisation
Onward Repairs is the in-house repairs and maintenance service for Onward Homes, keeping customers’ homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer‑first approach.
general-building-labourer in Accrington employer: Onward
Onward Homes is an exceptional employer, offering a competitive salary and an impressive 40 days of paid holiday per year, alongside a flexible working environment that prioritises family-friendly policies. With a strong commitment to employee development through training opportunities and a supportive culture that values diversity, Onward Homes not only provides meaningful work in the social housing sector but also fosters a community-focused atmosphere where every team member can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land general-building-labourer in Accrington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Onward Homes. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills and experience align with the role of a General Building Labourer. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your customer service skills! Since this role involves liaising with clients and ensuring high-quality service, be ready to share examples of how you've provided excellent customer service in the past. It’ll set you apart from the competition.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or the projects you'll be working on. It shows you're engaged and keen to learn more about the role and the company.
We think you need these skills to ace general-building-labourer in Accrington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience match the role of a General Building Labourer. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Show Off Your Customer Service Skills:Since this role involves working closely with customers, it’s important to demonstrate your customer service experience. Share examples of how you've provided excellent service in the past, as this is key to delivering the high standards we expect.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the job. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Onward
✨Know Your Stuff
Make sure you brush up on your knowledge of building construction and regulations. Familiarise yourself with the key responsibilities of a General Building Labourer, so you can confidently discuss how your experience aligns with the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you’ve resolved issues or communicated effectively with clients.
✨Safety First!
Understand the health and safety regulations relevant to the job. Be prepared to discuss how you ensure safe working practices and how you’ve handled safety equipment or protocols in previous roles.
✨Ask Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the specific projects you might be involved in. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
