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- Tasks: Analyse and report on dealer information tickets to track field quality concerns.
- Company: Join a leading automotive OEM client focused on innovation and quality.
- Benefits: Enjoy flexible working hours and opportunities for professional growth.
- Why this job: Be part of a dynamic team tackling real-world automotive challenges and making an impact.
- Qualifications: No specific experience required; just a passion for problem-solving and attention to detail.
- Other info: Ideal for tech-savvy individuals eager to learn in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a Field Engineer (Automotive - passenger vehicle) deployed to OEM client:
- Analyse, categorise and report on dealer Information Tickets to identify, hand over and track progress of emerging field quality concerns.
- Process (a peak of) up to 100 DISS Tickets (dealer technical information tickets, each accessible in DISSBOE and downloadable as pdf) per working day.
- Categorise the DISS tickets against relevant pre-determined criteria and the list of already known technical issues.
- Review tickets against internal sources (i.e. photo booth) where appropriate.
- Flag incorrect claims for rejection.
- Flag any new/unique issue identified.
- Cluster any identical topics together and report number of occurrences.
- Present all new topics at daily launch meeting and document clear next steps for investigation, timing, and relevant owner.
- Review all open topics against planned timing and present all topics pending an update at daily launch meeting.
- Report weekly statistics of DISS analysis to support issue resolution: number of topics opened, closed, and number of ageing topics etc.
Locations
Field Engineer employer: Onward Technologies Limited
Contact Detail:
Onward Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarise yourself with the DISS system and its functionalities. Understanding how to navigate and utilise this tool effectively will give you a significant advantage during your interviews.
✨Tip Number 2
Brush up on your analytical skills, particularly in categorising and reporting data. Being able to demonstrate your ability to process and analyse information quickly will be crucial for this role.
✨Tip Number 3
Prepare to discuss your experience with quality assurance processes in the automotive industry. Highlight any relevant projects where you've identified and resolved technical issues, as this will resonate well with the hiring team.
✨Tip Number 4
Showcase your communication skills, especially in presenting findings and collaborating with teams. Be ready to provide examples of how you've effectively communicated complex information in past roles.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Field Engineer in the automotive sector. Highlight your experience with analysing and categorising technical information, as well as your ability to track progress on quality concerns.
Tailor Your CV: Make sure your CV reflects relevant experience related to processing technical tickets and reporting on quality issues. Use specific examples that demonstrate your analytical skills and attention to detail.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with dealer technical information tickets and your ability to present findings clearly in meetings.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at Onward Technologies Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Field Engineer, especially in the automotive sector. Familiarise yourself with DISS Tickets and how they are processed, as well as the importance of categorising and reporting on field quality concerns.
✨Prepare for Technical Questions
Expect to be asked technical questions related to automotive engineering and quality assurance. Brush up on your knowledge of common technical issues and how to identify and report them effectively.
✨Showcase Your Analytical Skills
Be ready to demonstrate your analytical skills during the interview. You might be asked to analyse a sample DISS Ticket or discuss how you would approach categorising and reporting on various issues. Highlight any relevant experience you have in data analysis.
✨Emphasise Communication Skills
As a Field Engineer, you'll need to communicate findings clearly and effectively. Be prepared to discuss how you would present new topics at meetings and document next steps. Share examples of how you've successfully communicated complex information in the past.
