Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse and report on dealer information tickets to track field quality concerns.
- Company: Join a leading automotive company focused on passenger vehicles and innovation.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a dynamic team tackling real-world automotive challenges and making an impact.
- Qualifications: No specific experience required; just a passion for problem-solving and attention to detail.
- Other info: Opportunity to work closely with OEM clients and gain valuable industry insights.
The predicted salary is between 36000 - 60000 £ per year.
Looking for a Field Engineer (Automotive - passenger vehicle) deployed to OEM client:
- Analyse, categorise and report on dealer Information Tickets to identify, hand over and track progress of emerging field quality concerns.
- Process up to 100 DISS Tickets (dealer technical information tickets, each accessible in DISSBOE and downloadable as PDF) per working day.
- Categorise the DISS tickets against relevant pre-determined criteria and the list of already known technical issues.
- Review tickets against internal sources (i.e. photo booth) where appropriate.
- Flag incorrect claims for rejection.
- Flag any new/unique issue identified.
- Cluster any identical topics together and report number of occurrences.
- Present all new topics at daily launch meeting and document clear next steps for investigation, timing, and relevant owner.
- Review all open topics against planned timing and present all topics pending an update at daily launch meeting.
- Report weekly statistics of DISS analysis to support issue resolution: number of topics opened, closed, and number of ageing topics etc.
Field Engineer employer: Onward Technologies Limited
Contact Detail:
Onward Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer
✨Tip Number 1
Familiarise yourself with the automotive industry, particularly passenger vehicles. Understanding the common technical issues and trends will help you analyse and categorise DISS tickets more effectively.
✨Tip Number 2
Brush up on your data analysis skills. Being able to efficiently process and report on a high volume of tickets is crucial, so consider using tools or software that can help streamline this process.
✨Tip Number 3
Practice presenting information clearly and concisely. Since you'll be reporting findings at daily meetings, being able to communicate complex data in an understandable way will set you apart.
✨Tip Number 4
Network with professionals in the automotive field. Engaging with others in the industry can provide insights into common challenges and solutions, which will be beneficial when identifying and reporting on emerging quality concerns.
We think you need these skills to ace Field Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Engineer in the automotive sector. Familiarise yourself with terms like DISS Tickets and the processes involved in analysing and categorising dealer information.
Tailor Your CV: Highlight relevant experience in your CV that aligns with the job description. Emphasise any previous roles where you've dealt with technical issues, data analysis, or reporting, especially in the automotive industry.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that relate to the job, such as your ability to process large volumes of information and your experience with quality concerns in automotive contexts.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Onward Technologies Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Field Engineer in the automotive sector. Familiarise yourself with DISS Tickets and the process of analysing and categorising them, as this will show your potential employer that you're serious about the role.
✨Prepare for Technical Questions
Expect to be asked technical questions related to automotive engineering and quality assurance. Brush up on your knowledge of common technical issues and how to identify and report them effectively.
✨Showcase Your Analytical Skills
Be ready to discuss your experience with data analysis and reporting. Highlight any previous roles where you've had to analyse information, track progress, or present findings, as these skills are crucial for the position.
✨Demonstrate Team Collaboration
Since the role involves presenting findings at daily meetings and working with various stakeholders, emphasise your ability to collaborate effectively. Share examples of how you've worked in teams to resolve issues or improve processes in the past.
