At a Glance
- Tasks: Manage housing services and support tenants to live independently.
- Company: Onward Homes, a leading social housing provider in the Northwest.
- Benefits: Competitive salary, 40 days holiday, flexible working, and health cash plan.
- Other info: Join a diverse team committed to creating positive spaces for communities.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience with older people and knowledge of health and safety compliance.
The predicted salary is between 28700 - 28700 £ per year.
About The Role
- What you can expect from us
- We offer a competitive salary of
- 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
- Stream - access both short and long terms loans, plus provides access to a savings facility.
- Opportunity to further increase annual leave with service or though the holiday purchase scheme.
- Immediate entry to our Pension scheme (matched contributions up to 10%).
- A great flexible working environment, with a range of family friendly policies.
- Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
- Paid leave for absence including sickness, maternity, paternity, and adoption leave.
- Access of up to £150 annually through the ‘Learning for life’ scheme.
- Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
- Develop your career with support and access to training and qualifications.
- 2 paid half days volunteering per year.
About the role
Onward Homes are now recruiting for a
Scheme Manager to join our Specialist Living team on a permanent basis.
- Job Requirements
- The role will be based at
Stanley Terrace - Liverpool, a sheltered housing scheme .
- A Full UK Driving Licence and access to your own car is required for this role.
- Job Responsibilities
The purpose of the role is to provide intensive housing and building management services, at Onward sheltered housing schemes enabling tenants to live confidently and independently in their own homes and ensuring Onward meet its health & safety and compliance requirements.
- Service Delivery
- Provide each tenant with an agreed level of intensive housing management.
Respond to tenant and scheme emergencies.
Provide each resident with regular contact and a Personal Emergency Evacuation Plan (PEEPS)
- Health & Safety Compliance
- Ensure that each Sheltered Housing scheme meets the regulatory standards for all health and safety and compliance requirements.
- Ensure the property logbooks are up to date and all requirements are met.
- Partnership Working
- Liaise with health and social care providers, voluntary agencies, and others assisting tenants to maintain their accommodation.
- Develop processes of direct communication with tenants, relatives of tenants, the wider community and external parties.
- Neighbourhoods
- Ensure all voids, lettings and housing management issues are communicated to neighbourhoods ensuring collaborative working.
- Ensure that effective, sensitive management practices are maintained by implementing Onward management procedures within the scheme.
- Line Management & Leadership
- Whilst the role has not direct line management responsibilities our Scheme Managers will lead through setting a positive example in delivering a first class housing management service through our value of “Excellence, Creativity and Respect”
- Building Management
- Oversee the day to day running of scheme, including reporting repairs, health and safety concerns, reducing risk and ensuring security of the building is maintained.
- Report and monitor performance of repairs and service contracts.
Skills/Experience
Essential
- Experience of dealing with older people in a service environment.
- Experience of building management and compliance requirements.
- Relevant knowledge of Health and Safety policies and risks.
- Ability to work on your own initiative as part of a dispersed team.
- Skilled communicator with excellent customer service skills.
- Experience of working proactively to improve services and customer satisfaction.
- IT skills – Microsoft office up to an intermediate level.
- Satisfactory Disclosure Barring Service (DBS) reference.
Desirable
- Knowledge of CQC requirements.
Qualifications
Essential
- Educated to GCSE standard or equivalent qualification/experience.
Desirable
- National Wardens Certificate / Sheltered Housing Certificate or equivalent.
About Us
About Onward
Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.
We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year.
We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.
In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.
We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve.
We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates.
Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.
At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process.
We do not use AI to make hiring decisions.
If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process theycan contact the HR team on Human Resources Team@onward. co. uk and a member of the HR Team will be in touch.
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Scheme Manager in West Kirby employer: Onward Homes
Onward Homes is an exceptional employer located in the heart of Lancashire, offering a supportive and flexible working environment for Joiners dedicated to property maintenance. With a strong emphasis on employee growth, competitive salaries, and comprehensive benefits such as pension schemes and generous holiday allowances, Onward Homes fosters a culture of excellence and teamwork, making it an ideal place for skilled professionals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Manager in West Kirby
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Onward Homes.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Onward Homes!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Onward Homes, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Onward Homes or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Scheme Manager in West Kirby
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Onward Homes:Before hitting send, make sure to tailor your application specifically to Onward Homes! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Onward Homes
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
