At a Glance
- Tasks: Manage customer accounts and handle arrears while representing the organisation in court.
- Company: Onward Homes, dedicated to maximising tenancy sustainability.
- Benefits: Flexible part-time hours, valuable experience, and a supportive team environment.
- Other info: Great opportunity for students looking to gain practical experience.
- Why this job: Make a real difference in people's lives while developing your skills in customer service.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30477 - 37249 £ per year.
Onward Homes is seeking a Customer Accounts Specialist on a fixed-term contract of 3 months (14 hours/week across Thursday and Friday) to manage higher-level arrears and represent the organisation at court to protect income and maximise tenancy sustainability.
You will investigate rent and service charge accounts, conduct audits, and support the team with queries while working to de-escalate cases and prevent escalation.
Part-Time Debt Recovery & Customer Accounts Specialist in Manchester employer: Onward Homes
Onward Homes is an exceptional employer, offering a dynamic work culture that prioritises safety and compliance while fostering employee growth. With a commitment to professional development and a supportive environment, team members can thrive in their roles, making a meaningful impact across the North West region. The blend of office-based collaboration and community engagement ensures a rewarding experience for those dedicated to enhancing fire safety for our customers and colleagues.
