HR Advisor in Manchester

• What You Can Expect From Us
• We offer a competitive salary of £37,250 per annum
• 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
• Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
• Opportunity to further increase annual leave with service or though the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%).
• A great flexible working environment, with a range of family friendly policies.
• Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
• Paid leave for absence including sickness, maternity, paternity, and adoption leave.
• Access of up to £150 annually through the ‘Learning for life’ scheme.
• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
• Develop your career with support and access to training and qualifications.

About The Role

As an HR Advisor, you'll play a key role in supporting the wider HR Team with the delivery of day-to-day people services across the organisation.

Working closely with managers and colleagues, you'll provide professional HR advice and guidance on a range of employee matters, helping to ensure policies and procedures are applied consistently and effectively.

You'll support business-as-usual HR activity including employee relations casework, absence management, performance and conduct matters, recruitment and onboarding, contract changes, and policy guidance.

You'll also work collaboratively with HR Business Partners, Resource and Talent, Payroll, and Learning & Development colleagues to deliver a high-quality, customer-focused service.

This is a varied and fast-paced role where no two days are the same.

You'll build strong relationships across the business, support managers to make informed people decisions, and help drive a positive colleague experience while ensuring compliance with employment legislation and organisational policies.

If you're an experienced HR professional who enjoys balancing advisory support with hands‑on operational HR activity, this is an excellent opportunity to make a real impact within a supportive and collaborative People Team.

This is a 12 month Fixed term contract

Responsibilities

Provide employee relations support to people mangers on all key employee relations issues such as discipline, grievance, performance management and absence (including occupational health).

You will provide quality HR advice and support, complying with employment law, HR policies and best practice whilst being pragmatic in HR solutions which achieve operational objectives.

Work with the HR Services team dealing with any escalated queries on policy and process, sharing knowledge and experience to enable positive outcomes.

Occasional support the Business Partners in delivering a proactive and informed service and assist with the implementation of change management, including restructures and TUPE, across business areas as required.

People Management Training

Deliver people management training as required to ensure a consistent level of skill in people related matters.

Customer Service

Ensure a high-quality experience is delivered at all times to customers, providing accurate and up to date information in line with company processes, procedures and agreed standards.

Be an ambassador for customer service at Onward, providing customers with prompt, professional and accurate information, delivered in a timely, consistent and efficient manner.

• We're Looking For Someone Who
• Has solid HR generalist experience in a busy, customer-focused organisation.
• Is confident advising managers on a range of employee relations matters.
• Brings strong knowledge of employment legislation and HR best practice.
• Can manage multiple priorities while maintaining high levels of accuracy and attention to detail.
• Builds positive relationships and communicates effectively with colleagues at every level.
• Enjoys working with data and using insights to support decision‑making.
• Has experience supporting multi-site operations.
• Is confident using Microsoft Office, particularly Excel.
• It Would Be Great If You Also Have
• Experience within the housing or wider regulated sector.
• Previous involvement in organisational change projects, restructures or TUPE transfers.
• About Onward

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year.

We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve.

We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates.

Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.

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