At a Glance
- Tasks: Lead a team to deliver quality repairs and maintenance services.
- Company: Join Onward Homes, a leading social housing provider in the Northwest.
- Benefits: Enjoy a competitive salary, 40 days holiday, and flexible working options.
- Other info: Inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in managing repairs teams and relevant trade qualifications required.
The predicted salary is between 31950 - 39050 £ per year.
What you can expect from us:
- We offer a competitive salary of £44,700 per annum.
- 32 days annual leave plus bank holidays, a total of 40 days paid holiday per annum.
- Salary Finance - access both short and long-term loans, plus provides access to a savings facility.
- Opportunity to further increase annual leave with service or through the holiday purchase scheme.
- Immediate entry to our Pension scheme (matched contributions up to 10%).
- A great flexible working environment, with a range of family-friendly policies.
- Cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
- Paid leave for absence including sickness, maternity, paternity, and adoption leave.
- Access of up to £150 annually through the ‘Learning for life’ scheme.
- Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
- Develop your career with support and access to training and qualifications.
The purpose of the role is to ensure that Onward Repairs delivers a safe, quality, efficient, responsive repairs and void maintenance service. Manage the delivery of your section, including supervising and organising the Teams to complete works on time. Carry out Void, Day to Day, work in progress and post inspections to ensure quality repairs are carried out.
Job Responsibilities:
- Delivery: Supervising and organising the Responsive Repairs/Voids Team and supply chain to deliver the work required. Carry out Pre-termination and Void inspections.
- Financial: Ensure key operational and financial targets are achieved in line with the aims of the business.
- Resources: Directly managing productivity and IT systems to ensure the effective use of all resources.
- Quality: Undertake effective quality control and quality assurance on the work carried out, utilising work in progress and post inspections.
- Health and Safety: Ensure safe methods of working are adopted and the Responsive Repairs / Voids & Adaptations Teams are suitably qualified and trained to deliver the work required.
- Value for Money: Implement new streams of business or operational areas to ensure maximum value for money for Onward Homes.
- Line Management & Leadership: Provide line management and leadership to the team, managing resources to ensure that objectives are achieved.
- Partnership Working: Ensure collaborative working to deliver required service levels across the region. Work effectively with the Contact Centre and other internal service areas to deliver customer service.
Skills/Experience:
- Essential: Proven ability to supervise and manage Responsive repairs and Void operatives to deliver a quality customer-centred repairs service. Experience of the management of a similar construction trade-based maintenance business. Commercial knowledge and understanding. Ability to effectively supervise productivity, and resource/work-planning. Ability to supervise an effective supply chain. Previous Trade background.
- Desirable: Knowledge of work planning and repairs IT systems.
Qualifications:
- Essential: Relevant Health and Safety qualification and/or experience. City and Guilds craft certificate within a trade discipline or equivalent. Appropriate CSCS card.
- Desirable: ONC/HNC building qualification or Equal and Relevant Qualification. Recognised Trade Qualification.
About Us:
Onward Repairs is the in-house repairs and maintenance service for Onward Homes, keeping customers’ homes safe, secure and well maintained. Our skilled teams deliver responsive repairs, planned works and voids services, combining high standards, strong teamwork and a customer-first approach. We invest in our people and take pride in making a real difference to our communities. Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads; we’re here to make a real difference. In addition to creating positive spaces for our customers, we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve.
We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.
Recruitment Process: At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns/questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on HumanResourcesTeam@onward.co.uk and a member of the HR Team will be in touch.
Repairs Team Leader in Liverpool employer: Onward Homes
Onward Homes is an exceptional employer, offering a dynamic work culture that prioritises safety and compliance while fostering employee growth. With a commitment to professional development and a supportive environment, team members can thrive in their roles, making a meaningful impact across the North West region. The blend of office-based collaboration and community engagement ensures a rewarding experience for those dedicated to enhancing fire safety for our customers and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Team Leader in Liverpool
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Onward Homes, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repairs Team Leader at Onward Homes.
We think you need these skills to ace Repairs Team Leader in Liverpool
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Onward Homes
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
