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- Tasks: Lead a team in delivering top-notch grounds maintenance and customer service.
- Company: Join Onward Homes, a leading social housing provider in the North-West.
- Benefits: Enjoy a competitive salary, 40 days holiday, flexible working, and health perks.
- Other info: Dynamic role with opportunities for training and career growth.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Experience in grounds maintenance and strong communication skills required.
The predicted salary is between 27400 - 35000 £ per year.
Join to apply for the Grounds Maintenance Supervisor role at Onward Homes. We offer a competitive salary of £31,450 per annum, 37 hours per week, 32 days annual leave plus bank holidays (total 40 days paid holiday per annum – 8 weeks).
What You Can Expect From Us:
- Competitive salary £31,450 per annum.
- 37 hour per week.
- 32 days annual leave plus bank holidays (40 days total).
- Salary finance, loans and savings facility.
- Opportunity to increase annual leave via service or holiday purchase scheme.
- Pension scheme with matched contributions up to 10 %.
- Flexible working environment and family‑friendly policies.
- Simply Health cash plan covering dental, optical, physiotherapy, 24 HR private GP access and more.
- Paid leave for sickness, maternity, paternity, and adoption.
- Learning for Life scheme (£150/yr).
- Wide range of discounts and cash‑back offers.
- Career development with training and qualifications.
- 2 paid half‑day volunteering days per year.
About The Role:
Grounds Maintenance Supervisor on a permanent basis. Based in Greater Manchester, local team work; not required to report to a depot each day but attend team meetings and supply replenishment as needed. Provide high‑class grounds maintenance service, excellent customer service, respond to enquiries on site and remotely, take remedial action to meet quality standards.
Responsibilities:
- Line Management: Manage grounds maintenance teams to complete works to agreed schedules and specifications on estates and schemes.
- Operational Cover: Provide cover as required, performing duties of a grounds maintenance operative.
- Pest & Hazardous Substances: Manage pest control, hazardous substances and waste management, performance management of in‑house teams and contractors through safety audits and quality checks.
- Resources Management: Manage internal resources efficiently; allocate plant, equipment, vehicles, materials; deliver training and tool‑box talks.
- Health & Safety: Adopt safe methods of work; ensure colleagues are qualified and trained; maintain compliance records; review and create risk assessments and safe systems of work.
- Partnership Working: Identify, build and develop internal and external partnerships to meet objectives.
- Reporting: Prepare reports, minutes and other written communication; investigate and report on health and safety incidents and customer complaints; estimate costs and service charges; prepare work instructions for teams.
- Customer Service: Attend resident and partner meetings (including evenings and weekends). Deliver excellent customer service by listening and responding to enquiries.
Essential Skills and Experience:
- Knowledge of best practice in environmental services, grounds maintenance and cleaning.
- Working knowledge of horticulture.
- Track record of working under pressure, meeting deadlines and hitting KPIs in a customer‑facing role.
- Experience thriving in a team context, maintaining excellent relationships.
- Effective communication with customers, colleagues and external organisations.
- Knowledge of health and safety responsibilities.
- Professional and flexible approach.
- IT skills – Microsoft Office.
Desirable Skills and Experience:
- Knowledge of contract management.
- Experience supervising an operational grounds maintenance and cleaning team.
Essential Qualifications:
- Relevant Lantra competencies in horticultural machinery and equipment.
Desirable Qualifications:
- GCSE standard or equivalent.
- PA1, PA6 qualifications.
- Level 3 or above in horticulture/ environmental management.
About Onward Homes:
Onward Homes is one of the largest registered providers of social housing in the North‑West. With 35,000 properties across 52 neighbourhoods, we deliver 500 new homes each year. We create positive spaces for our customers and a positive, progressive workspace for our colleagues. We embrace diversity and inclusivity, and ensure reasonable adjustments for candidates where required.
Please contact the HR team at HumanResourcesTeam@onward.co.uk with any questions about the role. We reserve the right to close the vacancy early.
Grounds Maintenance Supervisor employer: Onward Homes
Contact Detail:
Onward Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Grounds Maintenance Supervisor
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Grounds Maintenance Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow Onward Homes on LinkedIn and engage with their posts. This shows your interest in the company and helps you stay updated on any new opportunities they might post.
✨Tip Number 3
Prepare for interviews by practising common questions related to grounds maintenance and customer service. Think about examples from your past experiences that showcase your skills and how you’ve handled challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Onward Homes.
We think you need these skills to ace Grounds Maintenance Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Grounds Maintenance Supervisor role. Highlight your relevant experience in grounds maintenance and customer service, as well as any specific skills that match the job description.
Showcase Your Skills: Don’t forget to mention your knowledge of horticulture and health and safety practices. We want to see how you can bring your expertise to our team, so be specific about your qualifications and experiences.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your information logically. This will help us quickly see why you’re a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, it’s super easy!
How to prepare for a job interview at Onward Homes
✨Know Your Grounds
Familiarise yourself with the best practices in grounds maintenance and environmental services. Brush up on your horticultural knowledge, as this will show your passion for the role and help you answer technical questions confidently.
✨Showcase Your Leadership Skills
As a Grounds Maintenance Supervisor, you'll be managing teams. Prepare examples of how you've successfully led teams in the past, focusing on your ability to meet deadlines and maintain high standards. Highlight any experience you have in training or mentoring others.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've handled customer inquiries and complaints in previous positions, demonstrating your commitment to excellent customer service.
✨Health and Safety First
Brush up on health and safety regulations relevant to grounds maintenance. Be prepared to discuss how you've implemented safe working practices in your previous roles. Showing that you prioritise safety will resonate well with the interviewers.