Compliance Officer Domestic Heating and Hot Water

What You Can Expect From Us

• We offer a competitive salary of £43,900 per annum.
• 32 days annual leave plus bank holidays, a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
• Salary Finance – access both short and long term loans, plus access to a savings facility.
• Opportunity to further increase annual leave with service or through the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%).
• A great flexible working environment, with a range of family friendly policies.
• Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and more.
• Paid leave for absence including sickness, maternity, paternity, and adoption leave.
• Access of up to £150 annually through the ‘Learning for life’ scheme.
• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
• Develop your career with support and access to training and qualifications.

About The Role

We are currently recruiting for a Compliance Officer Domestic Heating and Hot Water to join our team on a 12 month fixed term contract to provide maternity cover. This is a hybrid role, with office based working on Mondays and Tuesdays in Accrington and the option to work from home for the remainder of the week. The purpose of this role is to deliver effective management of Gas Safety and heating compliance across the Onward and CPS portfolios in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties and to provide technical support for all associated workstreams to all Onward departments.

Key Responsibilities

• Servicing, Testing and Inspection: Ensure that all domestic Gas and other heating servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current.
• Contract Management: Ensure effective management and administration of domestic heating contracts, set and deliver performance standards, monitor progress and resolve issues, financial control including setting and monitoring of relevant budgets.
• Data Management: Ensure up to date information relating to relevant statutory and Onward heating and hot water Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works.
• Performance Measurement: Support the development and application of associated strategy and policy and translate strategy, policy and procedures relating to Domestic Gas and other heating and hot water into objectives, KPIs, management information, and assist in production of report to Boards and Committees.
• Collaborative Working: Provide support and guidance to Onward in the development of Landlord Compliance risk reduction strategy and procurement strategy, lead on procurement and investment that mitigates risk and work closely with all departments in relation to compliance safety across relevant workstreams.
• Health and Safety: Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in relation to domestic gas and other domestic heating and hot water.

Essential Skills and Experience

• Knowledge of Core Housing Systems, Business Planning and Asset Management systems.
• Track record of managing Gas or other compliance safety and maintenance programmes.
• Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance.
• Excellent communication skills (written and verbal).
• Knowledge of construction procurement routes, contracts and their effective administration, commercial understanding of value for money drivers in construction.
• Knowledge of and understanding of the requirements of Construction (Design and Management) Regulations 2015.
• Knowledge and awareness of related housing regulations/law.
• Experience of interpreting complex data and using it to monitor performance through regular reporting and inform decisions.

Desirable

• IT skills – Microsoft office to Intermediate level.
• Financial monitoring and budgeting experience for a similar activity function.

Qualifications

• Level 4 VRQ in Gas Safety Management in Social Housing or similar.

About Onward

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.