Compliance Information Specialist - HVAC in Accrington

What you can expect from us:

• We offer a competitive salary of £40,650 per annum.
• 32 days annual leave plus bank holidays, a total of 40 paid holiday days per annum which is equivalent to 8 weeks.
• Salary Finance – access to short‑ and long‑term loans and a savings facility.
• Opportunity to further increase annual leave with service or through the holiday purchase scheme.
• Immediate entry to the Pension scheme (matched contributions up to 10 %).
• A flexible working environment with a range of family‑friendly policies.
• Health cash plan with financial benefits and the option to extend to your family. Coverage includes dental, optical, physiotherapy, 24‑hour private GP access and more.
• Paid leave for absence including sickness, maternity, paternity and adoption leave.
• Access of up to £150 annually through the ‘Learning for Life’ scheme.
• Access to a wide range of discounts and cash‑back offers, ranging from retail and automotive to holidays and cycle‑to‑work schemes.
• Career development support and access to training and qualifications.

About the role:

We are currently recruiting a Compliance Information Specialist – HVAC to join our Building Safety and Compliance team on a permanent basis. The purpose of this role is to support the HEVAC team to keep records of compliance‑related work up to date, accurate and comprehensive, including a detailed scope of work. The role also involves ensuring payment for work performed by contractors and supporting the effective monitoring of performance and expenditure.

Responsibilities:

• Data Management: Support the HEVAC manager to maintain accurate, up‑to‑date records of proposed, completed, planned and maintenance works in relation to HEVAC that are suitable for asset management and finance purposes and comply with policies and procedures.
• Certification and Remedial Actions: Record, check and verify certificates and reports from related works, ensuring compliance with policies and procedures and identifying any non‑compliances or additional/remedial work that needs to be communicated to the relevant colleague.
• Report Validation: Assist in the production and validation of reports and analysis on the delivery of work programmes related to landlord compliance activities.
• Information Analysis: Analyze information relating to related programmes to support and enhance the delivery of HEVAC programmes, the performance of the service and the development of HEVAC management plans and strategy.
• Performance Information: Assist in developing and implementing a comprehensive performance framework covering all aspects of compliance‑related works in conjunction with other colleagues.
• System Administration: Help ensure effective system management for the delivery of compliance works, including the administration of work orders, budgets and payments to support compliance‑related works teams.
• Internal and External Audit Support: Provide accurate, up‑to‑date and concise information for internal and external audits as required.

Skills and experience:

Essential:

• Knowledge of Core Housing Systems, Business Planning and Asset Management systems.
• Knowledge and understanding of property management, maintenance and landlord compliance.
• Experience working in a customer‑focused environment.
• Ability to promote good practice within and across Onward.
• High‑quality communication skills (written and verbal).
• Experience collaborating with other divisions and external stakeholders.
• IT skills, particularly with Microsoft Word, Excel, housing Asset Management Systems and database systems.
• Experience with performance management of planned work and the information needed to support its delivery.
• A methodical, organised approach to work, capable of working both within a team and independently.

Desirable:

• Knowledge of core Housing Systems, Business Planning and Asset Management systems.
• Knowledge of IT related to database systems, core Housing Management, Finance and Asset Management systems.

Qualifications:

Essential:

• Educated to GCSE standard or equivalent qualifications/experience.

Desirable or working to one of:

• Level 4 VRQ or equivalent award in Asset and Building Compliance Awareness.
• Level 4 VRQ in Electrical Safety Management in Social Housing or similar.

Equal Opportunity:

We embrace diversity and strive for diverse teams to create an inclusive culture that enables Onward to thrive and be representative of the communities we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates.