At a Glance
- Tasks: Join our team to deliver top-notch window cleaning services across Merseyside and the Wirral.
- Company: Dynamic company focused on creating positive spaces for customers.
- Benefits: Enjoy a competitive salary, 40 days holiday, and flexible working options.
- Other info: Great career growth opportunities and access to training and discounts.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience with pure-water fed pole systems and a full UK driving licence required.
The predicted salary is between 26250 - 26250 € per year.
What you can expect from us:
- We offer a competitive salary of £26,250 per annum.
- 32 days annual leave plus bank holidays, totalling 40 days paid holiday per annum (equivalent to 8 weeks).
- Salary Finance - access both short and long-term loans, plus provides access to a savings facility.
- Opportunity to further increase annual leave with service or through the holiday purchase scheme.
- Immediate entry to our Pension scheme (matched contributions up to 10%).
- A great flexible working environment, with a range of family-friendly policies.
- Health cash plan with financial benefits and the option to extend to your family, covering dental, optical, physiotherapy, 24HR private GP access, and more.
- Paid leave for absence including sickness, maternity, paternity, and adoption leave.
- Access of up to £150 annually through the ‘Learning for life’ scheme.
- Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
- Develop your career with support and access to training and qualifications.
About the role:
We are looking for a Window Cleaning Operative to work across various locations within Merseyside and the Wirral region. This is a full-time role, requiring 37 hours across the week. You may also be required to work out of hours occasionally when needed. The purpose of the role is to work as part of a close team to deliver a wide range of internal and external property/estate cleansing services, including general cleaning (both static and mobile), waste collection, planned works, and window cleaning. This will result in a consistently high-quality environment, improving our schemes and estates to create positive spaces for customers.
Responsibilities:
- Undertake site-based window cleaning services to specifications and agreed timescales.
- Clean communal areas, including internal and external glass (where required), fenestrations, and plastics, with potential gutter cleaning on higher level schemes using a pure-water fed pole ground system.
- Act as a front-facing ambassador for the company, upholding Onward values and objectives.
- Be approachable and respectful to colleagues, customers, and others.
- Deliver works to a high standard consistently, following specifications and agreed service standards.
- Provide an excellent working example to others in the team, including apprentices and seasonal workers.
- Ensure all works reporting and safety procedures are followed, with accurate and professional record keeping.
- Work to the highest standards of health and safety and assist with promoting a positive safety-first culture.
- Ensure all operations are compliant with industry legislation.
- Undertake routine maintenance checks of plant, equipment, and machinery.
- Ensure safety and security of assigned machinery and equipment is maintained.
- Undertake stock checks of consumables and ensure timely ordering of replacements.
What we require?
Essential:
- Previous experience in a similar role using pure-water fed pole systems of varying lengths.
- A full UK driving licence and access to your own car.
- Excellent customer service skills.
- Good communication skills – written and verbal.
- The ability to demonstrate great teamwork and responsiveness.
- The ability to follow procedures and provide performance data of operations using digital and paper reporting formats.
- Excellent awareness of health and safety for team members, the public, and the environment.
Qualifications Desirable:
- BWCA water fed poles training.
Window Cleaning Operative in Liverpool employer: Onward Homes Limited
Join a dynamic team as a Window Cleaning Operative in Merseyside and the Wirral, where we prioritise employee well-being with a competitive salary, generous holiday allowance, and a flexible working environment. Our commitment to professional development is evident through access to training and qualifications, alongside a supportive culture that values teamwork and customer service. Enjoy additional benefits such as a health cash plan, pension contributions, and various discounts, making us an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Window Cleaning Operative in Liverpool
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and mission. This way, you can show them that you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do a mock interview. This will help you get comfortable with answering questions and allow you to refine your responses, especially around your customer service skills.
✨Tip Number 3
Dress the part! Even if the role is hands-on, showing up looking professional can make a great first impression. It shows you respect the opportunity and are serious about joining the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Window Cleaning Operative in Liverpool
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you have with window cleaning, especially using pure-water fed pole systems. We want to see how your skills match up with what we're looking for!
Be Professional and Personable:As a front-facing ambassador for us, it's important to convey your excellent customer service skills in your application. Use a friendly tone and show that you can communicate well with both colleagues and customers.
Follow the Instructions:Pay close attention to the application instructions. If we ask for specific information or formats, make sure you stick to them. This shows us that you can follow procedures, which is key in this role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Onward Homes Limited
✨Know Your Stuff
Make sure you understand the ins and outs of window cleaning, especially using pure-water fed pole systems. Brush up on your previous experiences and be ready to discuss specific situations where you delivered high-quality work or handled challenges.
✨Show Off Your Customer Service Skills
As a Window Cleaning Operative, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to ensure customer satisfaction.
✨Safety First!
Health and safety are crucial in this role. Be prepared to talk about your awareness of safety procedures and any relevant training you've had. Highlight your commitment to maintaining a safe working environment for yourself and others.
✨Team Player Vibes
This job requires great teamwork, so come ready to discuss how you've collaborated with others in previous roles. Share examples of how you've supported colleagues or mentored apprentices, showcasing your ability to work well within a team.
