At a Glance
- Tasks: Manage arrears cases and support tenancy sign-ups while delivering top-notch customer service.
- Company: Join Onward Homes, a supportive team focused on customer account and money advice.
- Benefits: Enjoy a hybrid work model with flexibility and opportunities for personal growth.
- Other info: This is a 10-month maternity cover role with potential for future opportunities.
- Why this job: Make a real difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 33750 - 41250 £ per year.
Onward Homes is seeking an Early Intervention Specialist (Rent Support Specialist) to join the Customer Account & Money Advice team on a 10-month maternity cover.
This hybrid role combines home-based work with one day per week in the S4B Office and occasional travel to other locations for meetings.
You will manage arrears cases, support tenancy sign-ups, and provide welfare benefit information while delivering excellent customer service and contributing to team KPIs.
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Hybrid Rent Support Specialist — 10-Month Maternity Cover employer: onward
Onward Homes is an exceptional employer that prioritises employee well-being and professional development, offering a supportive work culture where team collaboration thrives. With the flexibility of a hybrid working model and opportunities for growth within the Customer Account & Money Advice team, employees can enjoy a fulfilling career while making a meaningful impact in the community. The S4B Office location fosters a vibrant atmosphere, encouraging innovation and connection among colleagues.
