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- Tasks: Assist customers with inquiries and provide top-notch service.
- Company: Join a respected team in the railway industry.
- Benefits: Earn £12.21 per hour with training and development opportunities.
- Other info: Flexible shifts available from 06:00-15:00 and 14:00-23:00.
- Why this job: No experience needed – perfect for students looking to kickstart their career!
- Qualifications: Outgoing personality and a commitment to customer satisfaction.
Job Description
Ontrak Recruitment & Training are currently seeking committed and outgoing cleaners to join our valued and long-standing clients on the Railways.
This fantastic opportunity will not only benefit your pocket as our rates of pa…
ZIPC1_UKTJ
Customer Service Advisor - No Experience Required employer: ONTRAK RECRUITMENT
Contact Detail:
ONTRAK RECRUITMENT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - No Experience Required
✨Tip Number 1
Get to know the company! Research Ontrak Recruitment & Training and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common customer service scenarios. Think about how you'd handle different situations, as this will boost your confidence and help you shine when it counts.
✨Tip Number 3
Dress the part! Even if the role doesn’t require formal attire, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Customer Service Advisor - No Experience Required
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a moment to read through the job description carefully. It’s important to understand what we’re looking for in a Customer Service Advisor so you can tailor your application accordingly.
Show Your Personality: We want to see your unique personality shine through in your application. Don’t be afraid to let us know about your enthusiasm and commitment to customer service, even if you don’t have prior experience!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so make sure to highlight your skills and any relevant experiences without rambling on.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, please apply through our website. It’s the best way to ensure we receive all your details and can get back to you promptly!
How to prepare for a job interview at ONTRAK RECRUITMENT
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Service Advisor does. Familiarise yourself with the key responsibilities and think about how your skills can fit into those tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
As a Customer Service Advisor, you'll be interacting with customers all day. Think of examples from your past experiences where you've successfully dealt with people, even if it’s not in a formal job setting. Highlighting your communication skills and ability to handle different situations will impress the interviewer.
✨Be Ready for Flexibility Questions
Since the job requires flexibility with shift times, be prepared to discuss your availability. Show that you’re open to working both early and late shifts. This demonstrates your commitment and willingness to adapt, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like for a Customer Service Advisor. This shows that you’re engaged and eager to learn more about the company and the position.