At a Glance
- Tasks: Provide excellent customer service and support to our valued clients.
- Company: Join a dynamic team at Ontrak Recruitment & Training.
- Benefits: Competitive pay, free training, and flexible hours.
- Why this job: Kickstart your career in customer service with no experience needed!
- Qualifications: No prior experience required; just bring your enthusiasm!
- Other info: Flexible shifts with potential for up to 72 hours a week.
Location: Frant StationPayrate: £12.21Benefits: Training and DevelopmentDates: 25th October – 2nd NovemberShift Times: 06:00-15:00 and 14:00-23:00 (must be flexible to do both)Ontrak Recruitment & Training are currently seeking committed and outgoing cleaners to join our valued and long-standing clients on the Railways.This fantastic opportunity will not only benefit your pocket as our rates of pay are competitive but will also kick start your career within a customer service position.Please note:Ontrak UK LTD is a temporary agency who recruit candidates for projects and temp roles. This means we are solely depending on the clients requests and this is subject to change weekly. Hours each week can differ and you could receive up to 72 hours a week, but this is never guaranteed. Projects can come to an end whenever the client requests it to and hours can reduce at any point they ask.What makes working for Ontrak so good?We pay for your training, and not o…
Customer Service Advisor - No Experience Required employer: Ontrak Recruitment Careers
Contact Detail:
Ontrak Recruitment Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - No Experience Required
✨Tip Number 1
Get to know the company! Research Ontrak Recruitment & Training and understand their values and what they look for in a Customer Service Advisor. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll need to be outgoing and approachable. Try role-playing common customer scenarios with friends or family to build your confidence and improve your responses.
✨Tip Number 3
Be flexible with your availability! Since the shifts can vary, showing that you're open to working different hours can make you a more attractive candidate. Highlight your flexibility during interviews to stand out.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it shows you're proactive and serious about landing the job. Don't miss out on this opportunity!
We think you need these skills to ace Customer Service Advisor - No Experience Required
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and commitment to customer service.
Tailor Your Application: Make sure to customise your application to highlight any relevant skills or experiences, even if they’re not directly related to customer service. We love seeing how your unique background can bring value to our team!
Keep It Clear and Concise: While we appreciate detail, make sure your application is easy to read. Use clear language and bullet points where possible to make it straightforward for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ontrak Recruitment Careers
✨Know the Company
Before your interview, take some time to research Ontrak UK LTD. Understand their values, mission, and the type of projects they handle. This will not only show your interest but also help you tailor your answers to align with what they’re looking for.
✨Show Your Flexibility
Since the role requires flexibility in shift times, be prepared to discuss your availability openly. Highlight any previous experiences where you adapted to changing schedules or took on different responsibilities. This will demonstrate your willingness to meet their needs.
✨Emphasise Your Communication Skills
As a Customer Service Advisor, strong communication is key. Think of examples from your past (even if they’re not work-related) where you effectively communicated with others. This could be through volunteering, school projects, or even social situations.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare a few thoughtful ones about the training process or what a typical day looks like. This shows you’re engaged and genuinely interested in the role.