At a Glance
- Tasks: Provide technical support for mechanical repairs in aerospace and defence.
- Company: Join Ontic, a community of innovators in aerospace engineering.
- Benefits: Enjoy up to 29 days holiday, volunteering time, and a bonus scheme.
- Other info: Be part of a recognised company that values employee satisfaction and development.
- Why this job: Make a real impact in a fast-paced environment with growth opportunities.
- Qualifications: Degree in a technical field and experience in aerospace MRO preferred.
The predicted salary is between 36000 - 60000 £ per year.
Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are recruiting for a Repair Support Engineer to join our MRO Engineering Team in Tewkesbury. Please note the role will initially be based in Staverton before moving to our new Tewkesbury facility.
About The Role
We’re looking for a Repair Support Engineer – Mechanical to provide technical support to our MRO operations in Tewkesbury. This is a critical role responsible for ensuring Ontic’s mechanical repair and overhaul activity is fully supported across the entire product lifecycle — from new product introduction to retirement.
- You’ll work with internal teams, external suppliers, and customers to ensure our UK MRO capability is underpinned by robust technical documentation, effective troubleshooting support, and continuous engineering input across hydraulic, pneumatic, and electromechanical systems.
- Supporting mechanical MRO products throughout their lifecycle, including hydraulic, pneumatic, and electrical actuation systems.
- Providing timely technical support to technicians, operators, and wider internal and external stakeholders.
- Interpreting maintenance data (CMMs, Service Bulletins, OEM documentation) to extract and apply appropriate repair and testing procedures.
- Authoring and maintaining high-quality technical reports, repair procedures, and training materials.
- Performing root cause investigations and delivering corrective/preventive actions.
- Delivering on-site technical training to A&T teams to enhance capability and compliance.
- Collaborating with cross-functional teams to maintain engineering excellence and meet KPI targets.
- Travelling occasionally to provide external support where required.
About You
- A degree (or equivalent experience) in a relevant technical discipline.
- Significant experience in a technical support or production engineering role, ideally within aerospace MRO.
- Solid understanding of civil and military MRO procedures.
- Strong written and verbal communication skills and the ability to explain complex technical concepts clearly.
- Proficiency in Microsoft Office and experience working with ERP systems.
- A self-motivated, organised, and flexible approach with the ability to work both independently and as part of a wider team.
- Willingness to travel and work flexibly to meet business needs.
Benefits
At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.
- Up to 29 days annual holiday plus Bank Holidays
- 10 hours paid volunteering time
- Annual goal share bonus scheme for all employees
- 24/7 Employee Assistance Program (EAP)
- Discounts and offers from a range of retailers
We are more than the sum of our parts. And we’ve been recognised internally and externally for being so:
- We were ranked #9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback
- 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic
We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you’ll enjoy a career with us!
Mechanical Repair Support Engineer employer: ontic
Ontic is an exceptional employer located in the vibrant community of Bishop's Cleeve, offering a dynamic work environment that fosters innovation and personal growth. As an HR Operations Graduate, you will benefit from a supportive culture that prioritises employee wellness through generous leave policies and unique volunteering opportunities, ensuring you thrive both professionally and personally. Join us to kickstart your career in a forward-thinking company that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Mechanical Repair Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ontic on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure we can explain complex concepts clearly, just like we would in the role of Repair Support Engineer.
✨Tip Number 3
Show off our problem-solving skills! Be ready to discuss past experiences where we tackled challenges, especially in mechanical repair or MRO settings. Real-life examples can make us stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Ontic community.
We think you need these skills to ace Mechanical Repair Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Repair Support Engineer role. Highlight your relevant experience in mechanical repair and MRO operations, and don’t forget to showcase your technical skills and any specific projects that relate to aerospace.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for Ontic. Be sure to mention your understanding of MRO procedures and your ability to communicate complex concepts clearly.
Showcase Your Technical Skills:In your application, emphasise your proficiency with Microsoft Office and any ERP systems you've used. Mention any experience you have with hydraulic, pneumatic, or electromechanical systems, as this will resonate well with us at Ontic.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community of innovators!
How to prepare for a job interview at ontic
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of hydraulic, pneumatic, and electromechanical systems. Be ready to discuss specific examples from your past experience where you've provided technical support or solved complex problems in these areas.
✨Showcase Your Communication Skills
Since the role involves explaining complex concepts clearly, practice articulating your thoughts. Prepare to give examples of how you've communicated technical information to non-technical stakeholders or trained teams in the past.
✨Familiarise Yourself with MRO Procedures
Dive into civil and military MRO procedures before the interview. Being able to reference specific procedures or documents like CMMs and Service Bulletins will show that you're not just knowledgeable but also genuinely interested in the role.
✨Demonstrate Your Team Spirit
Ontic values collaboration, so be prepared to discuss how you've worked effectively within cross-functional teams. Share stories that highlight your ability to adapt, support others, and contribute to achieving team goals.
