At a Glance
- Tasks: Manage client orders and ensure accurate documentation in a dynamic aerospace environment.
- Company: Join Ontic, a leading innovator in aerospace and defence manufacturing.
- Benefits: Enjoy up to 29 days holiday, paid volunteering, and a supportive work culture.
- Other info: Experience a vibrant workplace with excellent career growth opportunities.
- Why this job: Be part of a fast-growing team where your contributions truly matter.
- Qualifications: Strong interpersonal skills and proficiency in Microsoft applications required.
The predicted salary is between 30000 - 40000 € per year.
Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, is now recruiting for an Order Management Co-ordinator to join our programmes team responsible for managing relationships with a portfolio of clients. This role will be based at our Cleeve site.
Ontic is more than just a business; we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry.
The Role:
- Loading Civil and Military, New Business and Spares Orders within Ontic’s Enterprise Resource Planning (ERP) and wider business systems.
- Ensuring that information provided by Customers is accurately captured within the respective Purchase Order.
- Validating the accuracy and integrity of Customer provided documentation, including Purchase Order and Customer specific requirements that may be required.
- Working with both Customer Account Managers and Customer Programme Managers to resolve information omissions.
- Administering a variety of Customer Portals to extract and upload requisite information.
- Communicating updates regarding the status of Order Reviews and Purchase Order queries.
- Responsible for working across functions to complete and close out Contract Reviews, escalating delays in the progression of Contract Reviews.
- Supporting the invoicing function within Ontic, reconciling exports against Customer Orders and the issuance of invoices.
- Applying attention to detail and possessing a pragmatic approach towards problem solving.
About you:
At Ontic, our culture is integral to making sure we enjoy our work and deliver for our customers. While we look for the right skillset, we're also looking for someone who will thrive within our recognition and empowerment culture. You should be self-motivated and able to work within a multi-disciplined team. Comfortable using Microsoft applications (Dynamics 365, Office, Excel, Outlook, SharePoint). Ability to prioritise and manage a diverse workload. You’ll possess strong interpersonal skills and be an expert at building relationships with customers, suppliers, and internal functions.
Benefits
At Ontic, we care about your financial, physical, and mental wellness, so we offer a range of benefits to support this. We care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance. Our benefits package highlights include:
- Up to 29 days holiday plus Bank Holidays
- 10 hours paid volunteering time
- Annual goal share bonus scheme for all employees
- 24/7 Employee Assistance Program (EAP)
- Discounts and offers from a range of retailers
Best place to work
We are more than the sum of our parts. And we’ve been recognised internally and externally for being so: We were ranked #9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback. 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic. No day is the same at Ontic; we have doubled in size over the last couple of years and are still in rapid growth. We attribute our success to empowering colleagues to create the opportunity, fostering an environment of autonomy where we ask for forgiveness, not permission.
Our values
Our values are intrinsic to everything we do: We share a common sense - we’re a global family of specialists with a shared passion for precision. We have the freedom to choose - we’re challengers and innovators with the freedom to think differently and challenge the status quo. We create the opportunity - we’re change-makers with a clear direction and can-do spirit. We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!
Order Management Co-Ordinator in Cheltenham employer: Ontic
At Ontic, we pride ourselves on being more than just a workplace; we are a thriving community of innovators dedicated to excellence in the aerospace and defence industries. Our Cleeve site offers a supportive work culture that values recognition and empowerment, alongside a comprehensive benefits package including generous holiday allowances, a goal share bonus scheme, and opportunities for personal growth. Join us to be part of a rapidly growing company where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Order Management Co-Ordinator in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to people in the aerospace and defence industries, especially those connected to Ontic. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Ontic's values and culture. Show us how you align with our community of innovators and how you can contribute to our mission of excellence.
✨Tip Number 3
Practice your problem-solving skills! Think of examples where you've tackled challenges in previous roles. We love candidates who can demonstrate a pragmatic approach to issues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Ontic.
We think you need these skills to ace Order Management Co-Ordinator in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Order Management Co-Ordinator role. Highlight relevant experience and skills that match the job description, especially your attention to detail and ability to manage diverse workloads.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company culture at Ontic. Share specific examples of how you've built relationships in previous roles, as this is key for us.
Showcase Your Tech Skills:Since you'll be using Microsoft applications like Dynamics 365 and Excel, mention any relevant experience you have with these tools. If you’ve worked with ERP systems before, definitely highlight that!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ontic
✨Know Your Stuff
Before the interview, make sure you understand the role of an Order Management Co-ordinator. Familiarise yourself with Ontic’s products and services, especially in the aerospace and defence sectors. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Showcase Your Skills
Highlight your experience with ERP systems, particularly Dynamics 365, and your proficiency in Microsoft applications. Be ready to discuss specific examples where you've successfully managed orders or resolved customer queries, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasise Teamwork
Since the role involves working closely with Customer Account Managers and Programme Managers, be prepared to talk about your teamwork skills. Share examples of how you've collaborated with others to achieve a common goal, and how you’ve built strong relationships with clients and colleagues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about Ontic’s culture, growth plans, or how they support employee development. This shows that you’re not just interested in the job, but also in being part of their community and contributing to their success.
