At a Glance
- Tasks: Provide technical support for mechanical repairs in aerospace and defence.
- Company: Join Ontic, a leading innovator in aerospace engineering.
- Benefits: Enjoy up to 29 days holiday, volunteering time, and a bonus scheme.
- Other info: Be part of a supportive community that values recognition and empowerment.
- Why this job: Make a real impact in a fast-paced environment with growth opportunities.
- Qualifications: Degree in a technical field and experience in aerospace MRO preferred.
The predicted salary is between 35000 - 45000 £ per year.
Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are recruiting for a Repair Support Engineer to join our MRO Engineering Team in Tewkesbury. Please note the role will initially be based in Staverton before moving to our new Tewkesbury facility.
Ontic is more than just a business; we're a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We're committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry.
About the Role
We're looking for a Repair Support Engineer – Mechanical to provide technical support to our MRO operations in Tewkesbury. This is a critical role responsible for ensuring Ontic’s mechanical repair and overhaul activity is fully supported across the entire product lifecycle — from new product introduction to retirement.
- You’ll work with internal teams, external suppliers, and customers to ensure our UK MRO capability is underpinned by robust technical documentation, effective troubleshooting support, and continuous engineering input across hydraulic, pneumatic, and electromechanical systems.
- Supporting mechanical MRO products throughout their lifecycle, including hydraulic, pneumatic, and electrical actuation systems.
- Providing timely technical support to technicians, operators, and wider internal and external stakeholders.
- Interpreting maintenance data (CMMs, Service Bulletins, OEM documentation) to extract and apply appropriate repair and testing procedures.
- Authoring and maintaining high-quality technical reports, repair procedures, and training materials.
- Performing root cause investigations and delivering corrective/preventive actions.
- Delivering on-site technical training to A&T teams to enhance capability and compliance.
- Collaborating with cross-functional teams to maintain engineering excellence and meet KPI targets.
- Travelling occasionally to provide external support where required.
About You
- A degree (or equivalent experience) in a relevant technical discipline.
- Significant experience in a technical support or production engineering role, ideally within aerospace MRO.
- Solid understanding of civil and military MRO procedures.
- Strong written and verbal communication skills and the ability to explain complex technical concepts clearly.
- Proficiency in Microsoft Office and experience working with ERP systems.
- A self-motivated, organised, and flexible approach with the ability to work both independently and as part of a wider team.
- Willingness to travel and work flexibly to meet business needs.
Benefits
At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance. Our benefits package highlights include:
- Up to 29 days annual holiday plus Bank Holidays
- 10 hours paid volunteering time
- Annual goal share bonus scheme for all employees
- 24/7 Employee Assistance Program (EAP)
- Discounts and offers from a range of retailers
We are more than the sum of our parts. And we’ve been recognised internally and externally for being so: We were ranked #9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback. 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic. We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!
Mechanical Repair Support Engineer in Cheltenham employer: Ontic
Ontic is an exceptional employer located in the vibrant community of Bishop's Cleeve, offering a dynamic work environment that fosters innovation and personal growth. As an HR Operations Graduate, you will benefit from a supportive culture that prioritises employee wellness through generous leave policies and unique volunteering opportunities, ensuring you thrive both professionally and personally. Join us to kickstart your career in a forward-thinking company that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Mechanical Repair Support Engineer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ontic on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss hydraulic, pneumatic, and electromechanical systems. We want to see that you know your stuff!
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled complex issues in past roles. Ontic loves candidates who can think on their feet and deliver effective solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our community at Ontic.
We think you need these skills to ace Mechanical Repair Support Engineer in Cheltenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Repair Support Engineer role. Highlight your relevant experience in mechanical repair and MRO operations, and don’t forget to showcase your technical skills and any specific projects that relate to aerospace.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for Ontic. Be sure to mention your understanding of MRO procedures and your ability to communicate complex concepts clearly.
Showcase Your Technical Skills:In your application, emphasise your proficiency with Microsoft Office and any ERP systems you've used. Mention any experience you have with hydraulic, pneumatic, or electromechanical systems, as this will show we you’re ready to hit the ground running.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our community at Ontic!
How to prepare for a job interview at Ontic
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of hydraulic, pneumatic, and electromechanical systems. Be ready to discuss specific examples from your past experience where you've provided technical support or solved complex problems in these areas.
✨Understand the Company Culture
Get familiar with Ontic's values and community spirit. They pride themselves on innovation and collaboration, so think about how you can demonstrate your ability to work well in a team and contribute to a thriving culture during the interview.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific situations, like troubleshooting a mechanical issue or interpreting maintenance data. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Communication Skills
Since strong communication is key for this role, practice explaining complex technical concepts in simple terms. You might be asked to explain a repair procedure or training material, so being clear and concise will impress your interviewers.
