Supplier Delivery Assurance Specialist

Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, is recruiting for additional Supplier Delivery Assurance Specialists to join our growing supply chain team. This role will be based across our Cleeve site.

Ontic is more than just a business; we are a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We are committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry.

The Role:

As Supplier Delivery Assurance Specialist, you will be a focal point for internal communication, partnering with Operations, Commercial, and Finance to ensure timely updates. Handling customer interactions, such as calls and visits, will be a significant part of your responsibilities, collaborating seamlessly across teams to address customer needs. Your collaboration extends to working closely with Production Planning, Material Planning, and Procurement, where you will prioritise business needs and ensure the timely delivery of materials.

You will work cross-functionally to devise innovative commercial solutions, maintaining competitiveness in the market. Fostering positive working relationships with key stakeholders, undertaking supplier visits as needed, and helping to support other members of the Supplier Delivery Assurance team.

To be successful in this role, you should bring experience in Procurement, Sourcing, or Supply Chain Management. Strong analytical capabilities for effective risk management coupled with excellent communication skills and a positive, can-do attitude are essential, together with the ability to recognise the sense of urgency. In addition, the ideal candidate will have experience in process mapping and improvement initiatives and actively seek to support improvements in all aspects of the supply chain by streamlining steps and challenging existing processes which have opportunities for improvement.

Main Responsibilities:

• Represent Supply Chain in daily internal Operations and Site meetings to discuss critical business needs.
• Act as the first point of contact for Supply Chain function with other functions within the business.
• Expedite urgent demands with Suppliers and other functions where applicable.
• Support inventory optimisation and inventory initiatives where applicable.
• Make Purchase Order amendments where applicable and in conjunction with the Authority Matrix.
• Accountable for the allocated suppliers’ order book management to ensure the on-time delivery of purchased parts from vendors, to meet the business and customer requirements.
• Keep the business ERP system up to date with supplier delivery commitments to allow system planning accuracy.
• Responsible for ensuring purchasing master data is maintained within ERP for the team’s suppliers.
• Work with engineering and quality to resolve issues impacting purchased parts.
• Resolve invoice queries with accounts payable team.
• Undertake supplier site visits as and when required to ensure accurate order book management and supplier engagement.

Other Responsibilities:

• Ensure compliance with all business policies and procedures and where applicable offer suggestions for continuous improvement of processes.
• Ensure compliance with regulatory requirements for suppliers, ethical trading standards, and flow down of customer quality and delivery terms as required by the business.
• Undertake other duties commensurate with the role that may be required to support business needs.

Educational Background:

• 3+ years of transactional experience in a Supply Chain role.

Knowledge, Skills & Experience:

• Excellent negotiation and organisational skills.
• Strong communication skills.
• Able to work with a sense of urgency and priority when business needs dictate.
• Commercially minded with an ability to deliver “outside of the box” solutions to commercial problems.
• Positive can-do attitude.
• Total cost of acquisition analytical skills.
• Strong IT skills, including working knowledge of MS Office and ERP systems (Visual preferred but not essential).
• Ability to be self-motivated and a confident decision maker within business approval guidelines.
• Capability to work independently and as part of a team cross-functionally and within the function demonstrating respect and understanding.

Benefits

At Ontic, we care about your financial, physical, and mental wellness, so we offer a range of benefits to support this. We care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance. Our benefits package highlights include:

• Up to 29 days annual leave plus Bank Holidays.
• 10 hours paid volunteering time.
• Annual goal share bonus scheme for all employees.
• 24/7 Employee Assistance Program (EAP).
• Discounts and offers from a range of retailers.

Best place to work

We are more than the sum of our parts. And we’ve been recognised internally and externally for being so:

• We were ranked #9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback.
• 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic.

No day is the same at Ontic; we have doubled in size over the last couple of years and are still in rapid growth. We attribute our success to empowering colleagues to create the opportunity, fostering an environment of autonomy where we ask for forgiveness, not permission.

Our values

Our values are intrinsic to everything we do:

• We share a common sense - we’re a global family of specialists with a shared passion for precision.
• We have the freedom to choose - we’re challengers and innovators with the freedom to think differently and challenge the status quo.
• We create the opportunity - we’re change-makers with a clear direction and can-do spirit.

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic, and always seeking ways to improve, you will enjoy a career with us!