At a Glance
- Tasks: Provide technical support for mechanical repair and overhaul activities in aerospace.
- Company: Join Ontic, a leading innovator in aerospace and defence engineering.
- Benefits: Enjoy up to 29 days holiday, volunteering time, and a supportive work culture.
- Other info: Be part of a community that values recognition, empowerment, and career development.
- Why this job: Make a real impact in a fast-paced environment with ambitious growth plans.
- Qualifications: Degree in a technical discipline and experience in aerospace MRO preferred.
The predicted salary is between 36000 - 60000 £ per year.
Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are recruiting for a Repair Support Engineer to join our MRO Engineering Team in Tewkesbury.
Please note the role will initially be based in Staverton before moving to our new Tewkesbury facility.
Ontic is more than just a business; we are a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We are committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry.
About the Role
We are looking for a Repair Support Engineer – Mechanical to provide technical support to our MRO operations in Tewkesbury. This is a critical role responsible for ensuring Ontic’s mechanical repair and overhaul activity is fully supported across the entire product lifecycle — from new product introduction to retirement.
You will work with internal teams, external suppliers, and customers to ensure our UK MRO capability is underpinned by robust technical documentation, effective troubleshooting support, and continuous engineering input across hydraulic, pneumatic, and electromechanical systems.
- Supporting mechanical MRO products throughout their lifecycle, including hydraulic, pneumatic, and electrical actuation systems.
- Providing timely technical support to technicians, operators, and wider internal and external stakeholders.
- Interpreting maintenance data (CMMs, Service Bulletins, OEM documentation) to extract and apply appropriate repair and testing procedures.
- Authoring and maintaining high-quality technical reports, repair procedures, and training materials.
- Performing root cause investigations and delivering corrective/preventive actions.
- Delivering on-site technical training to A&T teams to enhance capability and compliance.
- Collaborating with cross-functional teams to maintain engineering excellence and meet KPI targets.
- Travelling occasionally to provide external support where required.
About You
- A degree (or equivalent experience) in a relevant technical discipline.
- Significant experience in a technical support or production engineering role, ideally within aerospace MRO.
- Solid understanding of civil and military MRO procedures.
- Strong written and verbal communication skills and the ability to explain complex technical concepts clearly.
- Proficiency in Microsoft Office and experience working with ERP systems.
- A self-motivated, organised, and flexible approach with the ability to work both independently and as part of a wider team.
- Willingness to travel and work flexibly to meet business needs.
Benefits
At Ontic, we care about your financial, physical, and mental wellness, so we offer a range of benefits to support this. We care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance.
Our benefits package highlights include:
- Up to 29 days annual holiday plus Bank Holidays
- 10 hours paid volunteering time
- Annual goal share bonus scheme for all employees
- 24/7 Employee Assistance Program (EAP)
- Discounts and offers from a range of retailers
Best place to work
We are more than the sum of our parts. And we’ve been recognised internally and externally for being so:
- We were ranked #9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback.
- 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic.
We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic, and always seeking ways to improve, you will enjoy a career with us!
Mechanical Repair Support Engineer employer: Ontic Engineering and Manufacturing, Inc.
Ontic is an exceptional employer located in Bishops Cleeve, Gloucestershire, where we foster a vibrant community of innovators dedicated to excellence in the aerospace and defence industries. Our commitment to employee well-being is reflected in our comprehensive benefits package, including generous holiday allowances, a goal share bonus scheme, and a culture that prioritises recognition and empowerment. With ample opportunities for professional growth and a supportive work environment, Ontic is the ideal place for those looking to build a meaningful and rewarding career.
Contact Details:
Ontic Engineering and Manufacturing, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mechanical Repair Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Ontic or in the aerospace MRO field. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Make sure you can confidently discuss hydraulic, pneumatic, and electromechanical systems. We want to see that you’re not just a fit on paper but also in practice!
✨Tip Number 3
Show off your problem-solving skills! Be ready to share examples of how you've tackled complex issues in past roles. We love candidates who can think on their feet and come up with innovative solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our community at Ontic.
We think you need these skills to ace Mechanical Repair Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mechanical Repair Support Engineer role. Highlight relevant experience in mechanical repair and MRO operations, and don’t forget to showcase your technical skills in hydraulic, pneumatic, and electromechanical systems.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the aerospace and defence industries and how your background makes you a perfect fit for our MRO Engineering Team. Keep it concise but impactful!
Show Off Your Communication Skills:Since strong written communication is key for this role, make sure your application is clear and free of jargon. Use straightforward language to explain complex concepts, just like you would when communicating with technicians or stakeholders.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success! It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ontic Engineering and Manufacturing, Inc.
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of hydraulic, pneumatic, and electromechanical systems. Be ready to discuss specific examples from your past experience where you've provided technical support or solved complex problems in these areas.
✨Showcase Your Communication Skills
Since the role involves explaining complex concepts clearly, practice articulating your thoughts. Prepare to give examples of how you've communicated technical information to non-technical stakeholders or trained team members in the past.
✨Familiarise Yourself with MRO Procedures
Dive into the specifics of civil and military MRO procedures. Being able to reference relevant maintenance data, like CMMs and Service Bulletins, will show that you're not just knowledgeable but also prepared for the role.
✨Demonstrate Your Team Spirit
Ontic values collaboration, so be ready to discuss how you've worked effectively within cross-functional teams. Share examples of how you've contributed to achieving KPIs or supported colleagues in a fast-paced environment.
