At a Glance
- Tasks: Manage client orders and ensure accurate documentation in a dynamic aerospace environment.
- Company: Join Ontic, a leading innovator in aerospace and defence manufacturing.
- Benefits: Enjoy up to 29 days holiday, volunteering time, and a supportive wellness programme.
- Other info: Experience a culture of recognition and empowerment with excellent career growth opportunities.
- Why this job: Be part of a fast-growing team where your contributions truly matter.
- Qualifications: Strong interpersonal skills and proficiency in Microsoft applications required.
The predicted salary is between 28800 - 43200 £ per year.
Ontic, a leading licensor and manufacturer of complex engineering parts for the global aerospace and defence industries, are now recruiting for an Order Management Co-ordinator to join our programmes team responsible for managing relationships with a portfolio of clients. This role will be based at our Staverton site.
Please note this position is a 12-month fixed term contract.
Ontic is more than just a business; we are a community of innovators who pride ourselves on fostering a culture where talent thrives, ideas flourish, and careers are built. We are committed to excellence, driving us to continuously improve and adapt, ensuring that we remain at the forefront of our industry.
The Role:
- Loading Civil and Military, New Build and Spares Orders within Ontic’s Enterprise Resource Planning (ERP) and wider business systems. Ensuring that information provided by Customers is accurately captured within the respective Purchase Order.
- Validating the accuracy and integrity of Customer provided documentation, including Purchase Order and Customer specific requirements that may be required. Work with both Customer Account Managers (CAMs) and Customer Programme Managers (CPMs) to resolve information omissions.
- Administering a variety of Customer Portals to extract and upload requisite information.
- Communicating updates regarding the status of Order Reviews and Purchase Order queries to both CAMs and CPMs.
- Responsible for loading orders to Ontic’s Customer Relationship Management system to facilitate and close Contract Reviews. Providing reports to Customer Account Managers concerning Orders that are held and working towards resolutions of such bottlenecks.
- Responsible for working across functions to complete and close out Contract Reviews, escalating delays in the progression of Contract Reviews.
- Responsible for supporting the invoicing function within Ontic. Reconciling exports against Customer Orders and the issuance of invoices.
- Apply attention to detail and possess a pragmatic approach towards problem solving.
About you:
At Ontic, our culture is integral to making sure we enjoy our work and deliver for our customers. While we look for the right skillset, we are also looking for someone who will thrive within our recognition and empowerment culture.
- Self-motivated and able to work within a multi-disciplined team.
- Comfortable using Microsoft applications (Dynamics 365, Excel Outlook, SharePoint).
- Ability to prioritise and manage a diverse workload.
- You’ll possess strong interpersonal skills and be an expert at building relationships with customers, suppliers and internal functions.
Benefits
At Ontic we care about your financial, physical, and mental wellness so we offer a range of benefits to support this, we care about what matters to you and have a valued culture of recognition and empowerment, accompanied by benefits that support work/life balance. Our benefits package highlights include:
- Up to 29 days paid holiday plus Bank Holidays
- 10 hours paid volunteering time
- Annual goal share bonus scheme for all employees
- 24/7 Employee Assistance Program (EAP)
- Discounts and offers from a range of retailers
Best place to work
We are more than the sum of our parts. And we’ve been recognised internally and externally for being so:
- We were ranked #9 in Best Companies’ Q3 leaderboard for Best Manufacturing Company based on our employee feedback.
- 72.5% of employees who took part in our 2023 employee satisfaction survey said they are proud to work at Ontic.
No day is the same at Ontic; we have doubled in size over the last couple of years and are still in rapid growth. We attribute our success to empowering colleagues to create the opportunity, fostering an environment of autonomy where we ask for forgiveness, not permission.
Our values
Our values are intrinsic to everything we do:
- We share a common sense - we’re a global family of specialists with a shared passion for precision.
- We have the freedom to choose - we’re challengers and innovators with the freedom to think differently and challenge the status quo.
- We create the opportunity - we’re change-makers with a clear direction and can-do spirit.
We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!
Order Management Co-ordinator in England employer: Ontic Engineering and Manufacturing, Inc.
At Ontic, we pride ourselves on being more than just a workplace; we are a thriving community of innovators dedicated to excellence in the aerospace and defence industries. Located in Staverton, Gloucestershire, our culture fosters recognition and empowerment, offering employees generous benefits such as up to 29 days of paid holiday, a goal share bonus scheme, and a commitment to work/life balance. With a focus on personal growth and a dynamic environment that encourages autonomy, Ontic is an exceptional employer for those seeking meaningful and rewarding careers.
Contact Details:
Ontic Engineering and Manufacturing, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Order Management Co-ordinator in England
✨Tip Number 1
Network like a pro! Reach out to current employees at Ontic on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Order Management Co-ordinator role.
✨Tip Number 2
Prepare for the interview by understanding Ontic's values and culture. Think about how your skills align with their focus on precision and innovation, and be ready to share examples that showcase your problem-solving abilities.
✨Tip Number 3
Practice your communication skills! As an Order Management Co-ordinator, you'll need to build relationships with customers and internal teams. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Ontic community.
We think you need these skills to ace Order Management Co-ordinator in England
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Order Management Co-ordinator role. Highlight your relevant experience and skills that match the job description, especially your attention to detail and problem-solving abilities.
Showcase Your Interpersonal Skills:Since this role involves building relationships with clients and internal teams, don’t forget to mention any past experiences where you’ve successfully collaborated or communicated effectively. We love a good team player!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ontic Engineering and Manufacturing, Inc.
✨Know Your Orders
Familiarise yourself with the order management process, especially in relation to ERP systems. Understand how orders are loaded and validated, as well as the importance of accuracy in documentation. This will show your potential employer that you’re ready to hit the ground running.
✨Showcase Your Interpersonal Skills
Since this role involves building relationships with clients and internal teams, be prepared to discuss your experience in managing these relationships. Share specific examples of how you've successfully communicated updates or resolved issues in past roles.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've had to tackle challenges or bottlenecks in order management. Highlight your pragmatic approach and attention to detail, as these are key traits for the Order Management Co-ordinator position.
✨Align with Company Values
Research Ontic’s values and think about how your personal values align with theirs. Be ready to articulate how you embody their principles of common sense, freedom to choose, and creating opportunities in your work ethic and past experiences.
