At a Glance
- Tasks: Support IT operations and enhance cyber security in a dynamic manufacturing environment.
- Company: Join ABG, a global leader in innovative label and packaging solutions.
- Benefits: Gain hands-on experience, develop your skills, and work in a diverse team.
- Other info: Onsite role with excellent opportunities for growth and collaboration.
- Why this job: Make a real impact while working with cutting-edge technology and supporting users daily.
- Qualifications: Experience in 2nd line IT support and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 € per year.
About Us
ABG is a global leader in innovative label and packaging solutions. With over 450 experts worldwide, we deliver cutting‑edge print finishing technology to customers across the globe. Our values shape everything we do, and we are committed to building a diverse and inclusive workplace where everyone can perform at their best.
About The Role
We are seeking an experienced and practical Interim IT Support Specialist to support day‑to‑day IT operations onsite at our Carnaby and Kelleythorpe sites in East Yorkshire. Due to the requirements of the role we are unable to consider fully remote candidates or anyone who cannot commit to being present on site five days a week. Working closely with the IT team, you will be instrumental in maintaining and supporting core infrastructure and end‑user services, ensuring systems remain secure, reliable and performant.
You will provide primarily 2nd line support, with occasional involvement in more advanced technical issues as required, and will also contribute to project delivery and ongoing system improvements, including aspects of cyber security. The role will involve administering Microsoft 365 services, supporting on‑premise Active Directory, and working across a hybrid environment. You will occasionally assist in responding to cyber security alerts and supporting vulnerability management activities, as part of broader IT operations. In addition, you will collaborate with internal stakeholders and third‑party providers, supporting users across both office and shop‑floor environments within a manufacturing setting. This is an excellent opportunity for someone who enjoys a varied, onsite role combining operational IT support and project delivery.
About You
- You will have solid experience in 2nd line IT support, with the ability to troubleshoot and resolve a broad spectrum of technical issues across infrastructure and end‑user environments.
- As a confident and approachable communicator, you will be comfortable supporting colleagues at all levels and collaborating with both internal teams and external partners.
- You will bring a proactive and security‑conscious approach, with hands‑on experience responding to incidents and addressing vulnerabilities in a practical, operational setting.
- Strong organisational skills and attention to detail will enable you to manage competing priorities effectively.
- Proven 2nd line IT support experience within a business or manufacturing setting.
- Strong troubleshooting skills across infrastructure and end‑user devices.
- Excellent communication skills, supporting users at all levels.
- Experience working collaboratively with internal teams and third‑party providers.
- Hands‑on experience with Microsoft 365 administration.
- Competence in managing on‑premise Active Directory, DNS, DHCP, etc.
- Familiarity with VMware ESXi and vCenter.
- Exposure to cyber security practices, including incident response and vulnerability management.
- Exposure to Mimecast email security or 365 Defender email security advantageous.
- Experience with Microsoft 365, Active Directory and hybrid environments is essential; exposure to security tooling and project delivery would be highly advantageous.
ABG is committed to encouraging equality, diversity and inclusion among our workforce, and we welcome applications from everyone who meets the criteria.
IT Support & Cyber Security Engineer - 6 Month Fixed Term Contract employer: onthaast en geniet dienstverlening
ABG is an exceptional employer that prioritises a diverse and inclusive workplace, fostering a culture where every employee can thrive. Located in East Yorkshire, the role of IT Support & Cyber Security Engineer offers a dynamic environment with opportunities for professional growth, hands-on experience in cutting-edge technology, and collaboration with a dedicated team. Employees benefit from a supportive atmosphere that values innovation and encourages continuous learning, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Detail:
onthaast en geniet dienstverlening Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support & Cyber Security Engineer - 6 Month Fixed Term Contract
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and cyber security fields. Attend local meetups or online webinars to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Show off your skills! If you have a portfolio or examples of past projects, bring them along to interviews. This is your chance to demonstrate your hands-on experience with Microsoft 365 and Active Directory.
✨Tip Number 3
Prepare for technical questions! Brush up on your troubleshooting skills and be ready to discuss how you've handled incidents in the past. Employers love candidates who can think on their feet and solve problems.
✨Tip Number 4
Apply through our website! We want to see your application directly, so make sure to submit it through our platform. It shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace IT Support & Cyber Security Engineer - 6 Month Fixed Term Contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of IT Support & Cyber Security Engineer. Highlight your 2nd line support experience and any relevant skills in Microsoft 365, Active Directory, and cyber security practices. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. Be sure to mention your hands-on experience and your proactive approach to IT support and security.
Show Off Your Communication Skills:Since you'll be supporting users at all levels, it's important to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've successfully collaborated with teams or resolved issues in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to showcase your skills. Plus, it’s super easy to do!
How to prepare for a job interview at onthaast en geniet dienstverlening
✨Know Your Tech Inside Out
Make sure you brush up on your 2nd line IT support skills, especially around Microsoft 365 and Active Directory. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show that you're not just familiar with the tech, but that you can handle real-world issues.
✨Show Off Your Communication Skills
Since you'll be supporting users at all levels, practice explaining technical concepts in simple terms. Think of examples where you've successfully communicated with non-technical colleagues or stakeholders. This will demonstrate your ability to collaborate effectively within a diverse team.
✨Be Cyber Security Savvy
Familiarise yourself with basic cyber security practices, especially incident response and vulnerability management. Prepare to discuss any relevant experiences you have, as this role involves responding to security alerts. Showing that you take security seriously will set you apart from other candidates.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like a sudden system outage or a cyber security alert. Think through your past experiences and be ready to explain your thought process and actions. This will highlight your problem-solving skills and proactive approach.
