At a Glance
- Tasks: Support IT operations and maintain core infrastructure at our East Yorkshire sites.
- Company: Join ABG, a global leader in innovative label and packaging solutions.
- Benefits: Gain hands-on experience in a dynamic environment with opportunities for growth.
- Other info: Onsite role with a collaborative culture and focus on professional development.
- Why this job: Be part of a diverse team and make a real impact on IT support and security.
- Qualifications: Experience in 2nd line IT support and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 € per year.
About Us
ABG is a global leader in innovative label and packaging solutions. With over 450 experts worldwide, we deliver cutting‑edge print finishing technology to customers across the globe. Our values shape everything we do, and we are committed to building a diverse and inclusive workplace where everyone can perform at their best.
About The Role
We are seeking an experienced and practical Interim IT Support Specialist to support day‑to‑day IT operations onsite at our Carnaby and Kelleythorpe sites in East Yorkshire. Due to the requirements of the role we are unable to consider fully remote candidates or anyone who cannot commit to being present on site five days a week. Working closely with the IT team, you will be instrumental in maintaining and supporting core infrastructure and end‑user services, ensuring systems remain secure, reliable and performant. You will provide primarily 2nd line support, with occasional involvement in more advanced technical issues as required, and will also contribute to project delivery and ongoing system improvements, including aspects of cyber security.
The role will involve administering Microsoft 365 services, supporting on‑premise Active Directory, and working across a hybrid environment. You will occasionally assist in responding to cyber security alerts and supporting vulnerability management activities, as part of broader IT operations. In addition, you will collaborate with internal stakeholders and third‑party providers, supporting users across both office and shop‑floor environments within a manufacturing setting. This is an excellent opportunity for someone who enjoys a varied, onsite role combining operational IT support and project delivery.
About You
- You will have solid experience in 2nd line IT support, with the ability to troubleshoot and resolve a broad spectrum of technical issues across infrastructure and end‑user environments.
- As a confident and approachable communicator, you will be comfortable supporting colleagues at all levels and collaborating with both internal teams and external partners.
- You will bring a proactive and security‑conscious approach, with hands‑on experience responding to incidents and addressing vulnerabilities in a practical, operational setting.
- Strong organisational skills and attention to detail will enable you to manage competing priorities effectively.
- Proven 2nd line IT support experience within a business or manufacturing setting.
- Strong troubleshooting skills across infrastructure and end‑user devices.
- Excellent communication skills, supporting users at all levels.
- Experience working collaboratively with internal teams and third‑party providers.
- Hands‑on experience with Microsoft 365 administration.
- Competence in managing on‑premise Active Directory, DNS, DHCP, etc.
- Familiarity with VMware ESXi and vCenter.
- Exposure to cyber security practices, including incident response and vulnerability management.
- Exposure to Mimecast email security or 365 Defender email security advantageous.
- Experience with Microsoft 365, Active Directory and hybrid environments is essential; exposure to security tooling and project delivery would be highly advantageous.
ABG is committed to encouraging equality, diversity and inclusion among our workforce, and we welcome applications from everyone who meets the criteria.
IT Support (2nd Line) Engineer - 6 Month Fixed Term Contract in Carnaby employer: onthaast en geniet dienstverlening
ABG is an exceptional employer that prioritises a diverse and inclusive workplace, fostering a culture where every employee can thrive. With a commitment to professional growth, employees benefit from hands-on experience in a dynamic manufacturing environment, working closely with a supportive IT team on innovative projects. Located in East Yorkshire, this role offers the unique advantage of being part of a global leader in label and packaging solutions, ensuring that your contributions directly impact cutting-edge technology and operational excellence.
Contact Detail:
onthaast en geniet dienstverlening Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support (2nd Line) Engineer - 6 Month Fixed Term Contract in Carnaby
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at ABG. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of Microsoft 365 and Active Directory. We want you to feel confident when discussing your experience and how it relates to the role.
✨Tip Number 3
Show off your problem-solving skills during the interview! Be ready to discuss specific examples of how you've tackled technical issues in the past. This will demonstrate your hands-on experience and proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at ABG.
We think you need these skills to ace IT Support (2nd Line) Engineer - 6 Month Fixed Term Contract in Carnaby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 2nd line IT support experience and any relevant projects you've worked on. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention your hands-on experience with Microsoft 365 and any exposure to cyber security practices.
Show Off Your Communication Skills:Since you'll be supporting users at all levels, it's important to demonstrate your communication skills. In your application, give examples of how you've effectively collaborated with teams or supported colleagues in the past. We love a confident communicator!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through. Let’s get started on this journey together!
How to prepare for a job interview at onthaast en geniet dienstverlening
✨Know Your Tech Inside Out
Make sure you brush up on your 2nd line IT support skills, especially around Microsoft 365 and Active Directory. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show that you’re not just familiar with the tech, but that you can handle real-world issues.
✨Show Off Your Communication Skills
Since you'll be supporting users at all levels, practice explaining technical concepts in simple terms. Think of examples where you’ve successfully communicated with non-technical colleagues or stakeholders. This will demonstrate your ability to collaborate effectively within a diverse team.
✨Be Proactive About Cyber Security
Familiarise yourself with basic cyber security practices, especially incident response and vulnerability management. Prepare to discuss any relevant experiences you have in this area, as it’s crucial for the role. Showing that you’re security-conscious will set you apart from other candidates.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions about their IT operations, team dynamics, or upcoming projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
