Ontex in the United Kingdom seeks a Customer Care Specialist to support NHS home delivery contracts for incontinence products. You will handle 80–120 calls per day, activate orders, and resolve delivery issues in collaboration with warehouse and logistics partners.
The role requires GCSEs including English and Maths, with experience in call centres or phone-based service. Proficiency with Microsoft Teams and Outlook and basic database use are important.
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NHS Home Delivery Customer Support Specialist employer: Ontex
Ontex is an exceptional employer that values the contributions of its employees, offering a supportive work culture where professional growth is encouraged. Located in Great Corby, UK, the company provides comprehensive training and development opportunities for Nurse Advisors, ensuring they are well-equipped to meet customer needs while making a meaningful impact in the healthcare sector. With a commitment to diversity and inclusion, Ontex fosters an environment where every team member can thrive and excel in their career.
