Program Manager, Performance, Accountability & Funding Allocation in City of Westminster

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value.

How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

• Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family’s health.
• Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being.
• A premium defined benefit pension plan, ensuring long-term financial security.
• Competitive vacation entitlement that encourages time to rest and recharge.
• Three personal days and two float days annually, providing added flexibility to support work-life balance, in addition to vacation days.
• Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession.
• A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do.
• Opportunities to participate in Communities of Inclusion, fostering belonging, equity, and the sharing of diverse perspectives across our team.

Ontario Health is seeking a strategic, collaborative Program Manager to guide the planning, design, and implementation of complex performance, accountability, and funding allocation improvement frameworks across Ontario Health regions. This role offers the opportunity to influence regional health system performance, strengthen accountability, and advance innovative models that support better outcomes for patients and communities across Ontario. This role is regional in nature and pertinent to the needs of the West Region.

Here is what you will be doing:

• Lead the delivery of regional improvement frameworks for health service provider sector management, ensuring alignment with Ontario Health priorities, performance measures, standards, and best practices.
• Assess regional program goals, outcomes, and new proposals through the lens of feasibility, value-for-money, implementation readiness, and emerging system priorities.
• Identify opportunities for innovation and improvement, translating strategic priorities into practical actions and future-state program models.
• Support harmonization of program initiatives across Ontario Health to promote consistency, integration, and system-wide impact.
• Develop and implement risk management strategies, including escalation processes, mitigation plans, and recommendations to address barriers to successful implementation.
• Lead change management and communications planning, ensuring effective stakeholder engagement and proactive management of change risks.
• Inform investment decisions by evaluating funded project performance, assessing the mix of investments across priority areas, and projecting expected outcomes against Ontario Health commitments.
• Contribute to provincial and regional dialogue on performance management frameworks and their application to local health service delivery organizations.
• Oversee dashboards, scorecards, and briefing materials that summarize health service provider performance and highlight risks to regional and provincial goals.
• Develop funding allocation methods and summary reports to support sector performance management and accountability.
• Contribute subject-matter expertise, clarify roles and processes, and foster a collaborative, inclusive environment aligned with Ontario Health values.
• Strengthen team capability by coaching junior team members and sharing knowledge across the program area.
• Support operational planning and reporting by preparing analyses, metrics, and insights on program effectiveness and outcomes.
• Provide high-impact advice and decisions that support program productivity, reputation, financial stewardship, and long-term problem solving.

Here is what you will need to be successful:

• Master’s degree in health administration, health planning, business administration or a related field; or an equivalent combination of education and experience; healthcare experience preferred.
• Chartered Professional Accountant (CPA) designation, preferred.
• 5 -7 years of experience leading large program implementations for a large organization.
• Advanced knowledge of program design and delivery principles and techniques.
• Advanced knowledge of risk management principles and methodologies to proactively manage risks to minimize issues.
• Strong knowledge of strategic communications principles, techniques, and methods.
• Strong knowledge of Public Sector finance and procurement legislation, policies, and practices.
• Advanced knowledge of Ontario’s health sector.
• Problem solving, critical thinking and analytical skills to help clarify issues and to generate and implement creative solutions to highly complex issues.
• Excellent relationship management skills to engage, solve problems, gain organizational context, and encourage linkages, alignment, and integration both internally and externally.
• Ability to negotiate and use judgement to develop consensus around complex program implementation sensitive or contentious issues.
• Ability to motivate, influence, and gain commitment at all levels of the organization.
• Capable of handling multiple responsibilities and leading multiple program implementations to successful completion.
• Critical thinking with the ability to evaluate program implementation metrics and make recommendations.
• Strong communication skills, including comfort with influencing others who may have conflicting interests.
• Highly developed communication skills, both verbally and written, with the ability to provide information of a complex, technical, or sensitive nature effectively, clearly, concisely, and logically, and at an appropriate level and in an appropriate format.

Location: West Region, ON

Employment Type: Permanent Full time

All applicants must be a resident of Ontario to be considered for roles at Ontario Health. Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities. Ontario Health is an accessible employer, and we offer accommodation in all aspects of employment, including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process, please email careers@ontariohealth.ca and a member of the team will connect with you within 48 hours.

Ontario Health is the provincial agency responsible for ensuring Ontarians receive high-quality health care services where and when they need them. Since it was established in June 2019, Ontario Health has brought together the strengths of many existing health care organizations to work together to build a better health care system for all Ontarians. Building on the expertise and knowledge of our people, we are committed to applying the best of what we collectively do, and in partnership with others, to transform the health system and improve the quality and delivery of care for patients, families, and health care providers.