Scope
Fully Employed
Model
Fully Onsite
Location
Dublin
Industry
B2B SaaS
Responsibilities
- Own the content strategy and deliverables for your designated product focus
- Collaborate with Product, Engineering, and Design to craft clear, concise microcopy that supports user flows
- Review user experiences and provide feedback to improve UI/UX design
- Write Help Center articles including how-to’s, tutorials, and best practices
- Create in‑product assistance such as walkthroughs, tooltips, contextual help
- Track feedback channels to identify user needs, evaluate content performance, and shape priorities
- Stay current on industry trends and apply new approaches for a global audience
- Implement a Chameleon writing style – a proven ability to modify ones tone and voice to match the customer and use case
- Ability to manage and prioritize your tasks with input from outside stakeholders
Qualifications
- 5+ years of experience in microcopy/UX/content writing and Help center content
- Working experience producing user documentation, including guides, tutorials, and best‑practice articles according to team standards
- Mother Tongue English
Please note: Unfortunately, visa sponsorship is not possible for this role. Only applicants with the legal right to work in the UK will be considered
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Contact Detail:
OnTarget Communications Recruiting Team