At a Glance
- Tasks: Manage SEN Travel Applications, Personal Travel Budgets, and Post-16 Transport Contributions.
- Company: Join a supportive local authority team in Sheffield.
- Benefits: Competitive hourly rate, travel expenses covered, and flexible working options.
- Other info: Opportunity for role extension or permanent position.
- Why this job: Make a difference in the community while developing your skills in a dynamic environment.
- Qualifications: Strong communication skills, attention to detail, and experience with financial systems.
The predicted salary is between 28400 - 28400 £ per year.
- Senior Business Support Officer
- Hourly Rate: £13.69 PAYE
- Location: Sheffield Centre, Staniforth
- Job Type: Full-time, potential for extension or permanent role
Join our Client in their Travel Assessment Team as a Senior Business Support Officer, where you will handle a variety of responsibilities across three core service areas: SEN Travel Applications, Personal Travel Budgets, and Post-16 Transport Contributions.
This role is ideal for someone who thrives in a fast-paced environment and can manage high volumes of work, especially between April and October.
- Day-to-day of the role SEN Travel Applications (Home-to-School Transport)
- Triage new applications using a checklist to ensure completeness, correct mileage, and all required information.
- Prepare cases for the weekly Travel Panel, assist panel members by sharing screens, navigating systems, and helping determine application criteria.
- Process outcomes from the panel, including issuing acceptance or rejection letters, selecting appropriate reason codes, and sending letters to parents.
- Personal Travel Budgets (PTB)
- Assess applications for PTB, decide on approval or rejection, calculate mileage and payment amounts.
- Send offers, letters, and follow-up communications via Power Apps.
- Maintain and update spreadsheets, chase missing information, and track responses.
- Post-16 Transport Contributions
- Manage records on spreadsheets and the Integra system, handle termly invoicing, and chase outstanding payments.
- Ensure invoice details are correct and manage financial records accurately.
- General Duties Across All Areas
- Handle high call volumes, including difficult or emotional conversations with parents.
- Maintain GDPR and data protection compliance.
- Work accurately with financial/administrative systems such as Integra.
- Manage workload effectively in a high-pressure, time-sensitive environment.
- Required Skills & Qualifications
- Excellent communication skills and strong attention to detail.
- Confidence in using Excel and experience with financial or administrative systems (Integra or similar).
- Ability to handle challenging or emotional conversations.
- Good time-management skills and ability to handle high workloads.
- Understanding of GDPR and data protection.
Benefits
- Competitive hourly rate.
- Travel expenses covered for work-related travel.
- Flexible working hours and hybrid working options after training.
- Opportunity for role extension or permanency.
Senior Business Support Officer - Travel Assessment Team - Local Authority in Sheffield employer: Ontapjobsearch
As a Temporary Part-Time Administrator in Gosforth, you will join a supportive and inclusive work environment that values diversity and encourages personal growth. With benefits like weekly pay, generous annual leave, and discounts at high street brands, we prioritise employee well-being and satisfaction. Our commitment to direct employment ensures you are part of a team that fosters collaboration and professional development, making this an excellent opportunity for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Business Support Officer - Travel Assessment Team - Local Authority in Sheffield
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Ontapjobsearch, are looking for. Plus, it shows your genuine interest in the sector!
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Ontapjobsearch and can help you get your foot in the door for these full-time public sector roles.
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We think you need these skills to ace Senior Business Support Officer - Travel Assessment Team - Local Authority in Sheffield
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Ontapjobsearch and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Ontapjobsearch
✨Get to Know Public Sector Values
Before your interview with Ontapjobsearch, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Ontapjobsearch.
