At a Glance
- Tasks: Manage customer orders and enquiries in a fast-paced office environment.
- Company: Established distributor known for quality service and teamwork.
- Benefits: Career progression, supportive team, modern offices, and generous leave.
- Other info: Full training provided with ongoing development opportunities.
- Why this job: Join a dynamic team where your accuracy and communication skills shine.
- Qualifications: Strong communication skills and previous admin or customer service experience.
The predicted salary is between 24000 - 29000 £ per year.
If you like structure, variety, and the satisfaction of keeping things running smoothly, this could be the role for you.
This is an office-based position within a busy, well-organised team that handles a high volume of customer orders and enquiries every day.
It's fast-paced, sometimes hectic, but never dull.
You'll be the kind of person who stays calm under pressure, spots problems before they happen, and takes pride in getting things right.
It's a role where accuracy, communication and teamwork really matter, because when those three things work, everything else does too.
About the company
This is a well-established and expanding distributor serving trade and industrial customers across the UK.
The business has built its reputation on dependable service, quality products, and long-term relationships with clients who expect things to be done properly.
It's a fast-paced but well-structured environment where experience counts and teamwork matters.
You'll be joining a supportive, professional group of people who take pride in their work and value others who do the same.
- What You’ll Be Doing
- Responding to calls and emails from customers quickly and professionally
- Processing customer orders accurately and passing them to the right departments
- Giving customers clear, honest information about products, prices, and deliveries
- Working with colleagues across the business to resolve issues efficiently
- Keeping customer and order records accurate and up to date
- Supporting the Sales Office Manager with general admin tasks
- Following up on enquiries to make sure customers are satisfied
- What You’ll Need
- Excellent communication skills, spoken and written
- A methodical, accurate approach and good attention to detail
- The ability to prioritise and stay calm when it's busy
- Confidence using Word, Excel and Outlook
- Previous experience in an admin or customer service-based role
If you're someone who enjoys being part of a busy team, takes ownership, and gets satisfaction from doing things properly, you'll fit in well here.
- What’s on Offer
- Genuine opportunities to progress as the business continues to grow
- A supportive, professional team environment
- Modern offices
- Full training and ongoing development
- 20 days of annual leave plus bank holidays. with up to an additional 12 days' leave entitlement
Interested?
If this sounds like the kind of role where you'd thrive, we'd love to hear from you.
Apply today with your CV, and take the next step in joining a business that values people who do things properly.
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Sales Administrator in North East employer: Ontapjobsearch
As a Temporary Part-Time Administrator in Gosforth, you will join a supportive and inclusive work environment that values diversity and encourages personal growth. With benefits like weekly pay, generous annual leave, and discounts at high street brands, we prioritise employee well-being and satisfaction. Our commitment to direct employment ensures you are part of a team that fosters collaboration and professional development, making this an excellent opportunity for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in North East
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Ontapjobsearch. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Ontapjobsearch before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Administrator in North East
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Ontapjobsearch:Your cover letter is your chance to shine! Tell us why you want to work at Ontapjobsearch specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Ontapjobsearch!
How to prepare for a job interview at Ontapjobsearch
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
