At a Glance
- Tasks: Support customers and ensure orders are processed accurately in a fast-paced environment.
- Company: Join a well-established and growing business with a friendly team.
- Benefits: Salary up to £30,000, Monday to Friday hours, and a supportive work culture.
- Other info: Opportunities for personal growth and a commitment to equal opportunities.
- Why this job: Make a real difference by providing exceptional customer service and building relationships.
- Qualifications: Experience in customer service or administration, strong communication, and IT skills.
The predicted salary is between 30000 - 30000 £ per year.
Customer Services Administrator
Eastleigh Area, Hampshire
Monday to Friday 9:00am - 5:30pm
Permanent Office Based
Salary to £30,000pa dependant on experience
Are you an organised and customer-focused administrator who thrives in a fast-paced environment? We are recruiting on behalf of a well-established and growing business seeking a Customer Services Administrator to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service and order processing experience who enjoys building relationships, solving problems, and ensuring customers receive an exceptional service from enquiry through to delivery.
The Role
As a Customer Services Administrator, you will play a key role in supporting customers and ensuring orders are processed accurately and efficiently. Working closely with internal departments, you will help deliver a seamless customer experience while maintaining high levels of accuracy and professionalism.
You will need:
- Previous experience within Customer Service, Sales Support, Order Processing or a similar administrative role
- Excellent verbal and written communication skills
- Strong organisational skills and excellent attention to detail
- The ability to prioritise and manage multiple tasks effectively
- A proactive and customer-focused approach to problem solving
- Confident IT skills, including Microsoft Office (Word, Excel and Outlook)
- Experience using CRM and/or ERP systems
- A collaborative approach and the ability to build positive relationships with customers and colleagues
Desirable Experience:
- Experience processing export orders
- Knowledge of international shipping and export documentation
- Familiarity with stock management and back order processes
If this role sounds of interest to you and you have the necessary skills and experience, please don't hesitate to APPLY.
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Administrator in Eastleigh employer: Ontapjobsearch
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