£30,000 - £36,000 DOE Billing Administrator
Location: Stamford Hill
Hours: Fully office‑based role Monday - Thursday: 9:30am - 6:00pm Friday: Early finish
Box Recruitment Solutions are exclusively recruiting for a growing telecoms business in Stamford Hill. Reporting directly to the Billing Manager, this is an excellent opportunity for a proactive and detail‑oriented administrator with strong data handling and customer service skills to join a busy and supportive finance and operations team. The successful candidate will be responsible for carrying out billing administration for both B2 B and B2 C customers across telecoms services including landline, broadband, leased lines and mobile services.
Key Requirements
- Must be confident in MS Excel
- Must be able to get to Stamford Hill North London
Responsibilities
- Billing & Data Administration
- Monthly billing administration for B2 B and B2 C customers
- Dealing with customer billing queries over the phone and resolving
- Add and organise data within the billing system
- Monitor and report billing data using internal systems
- Reconcile and validate discrepancies across platforms including Zoho, Salesstar, My Accounts and Abillity
- Import, match and verify data from multiple sources
- Customer Communications
- Generate and send end-of-contract letters to customers
- Handle customer and internal queries via email and telephone professionally
- Produce and dispatch billing and account-related correspondence
- Systems & Reporting
- Work with the Abillity billing platform
- Produce internal reports and compile team data for review
- Support the transition from manual to system‑led billing processes
- Team Support
- Work closely within a collaborative team environment
- Support colleagues with ad hoc administrative and operational tasks
- Participate in cross‑functional communication across the business
Preferred Skills & Experience
- Confident Excel skills including formulas and pivot tables
- Previous billing administration or data‑driven administration experience (preferred)
- Strong attention to detail and organisational skills
- Professional and confident telephone manner
- Able to commute to Stamford Hill North London on a daily basis
- Exposure to billing and CRM systems such as Abillity, Zoho, Salesstar or similar billing platforms would be advantageous
Benefits
- 28 days holiday
- Private healthcare
- Discretionary yearly bonus
- KPI bonus scheme
- Discounted rewards scheme
- Early finish on Fridays
Billing Administrator employer: Ontapjobsearch
As a Temporary Part-Time Administrator in Gosforth, you will join a supportive and inclusive work environment that values diversity and encourages personal growth. With benefits like weekly pay, generous annual leave, and discounts at high street brands, we prioritise employee well-being and satisfaction. Our commitment to direct employment ensures you are part of a team that fosters collaboration and professional development, making this an excellent opportunity for those seeking meaningful and rewarding work.
